Job details
Job type full-time
Full job description
Boulevard | about us boulevard was founded with the fundamental belief that personal care should be convenient for allOur mission is to maximize potential for salons and spas, as well as the clients they serve.
Developed in collaboration with industry-leading owners and operators, our scheduling, point of sale, and conversation platform was carefully designed to drive revenue, automate workflows, and convert customers from visitors into valuable, long-term clientsBy facilitating a better, personalized experience across every transaction and interaction, boulevard’s technology not only helps salons and spas to survive, but thriveTake a look at how we (and you) can make that happen.
Dare to disrupt | inspire innovation we are diligent about solving hard problems and are not afraid to challenge conventions or question the status quoIf our ambitions aren`t terrifying, we aren`t pushing ourselves enoughWe have an insatiable curiosity and embrace experimentationWe believe that simple solutions require the most sophistication and we design each and every detail to maximize potential, power and impactDo our values match? read through our story and what we value the most.
Come do the best work of your life at boulevardAre you a self-driven go-getter with exceptional organizational skills and a keen eye for detail? do you enjoy getting to own projects end-to-end? then come join the boulevard team as we grow our physical products!
As the logistics & operations coordinator you will be managing boulevard’s shopify store with our recent hardware release, the boulevard duoEnsuring we are well stocked, quality testing products, and debugging issues, this role is for those who are interested in operations and are willing to learnWhile supporting other aspects of the boulevard business, being a boots-on-the-ground team member will give a unique perspective to a rapidly growing start up.
What you`ll do here:
Hardware
Shopify store end-to-end
Fulfillment life cycle end-to-end
Restocking, which includes but not limited to hardware assembly, printouts, labels, etc.
Support extension: debugging issues
Working with engineers to identify root cause of hardware defects reported in the field
Work closely with customer support team and customers to coordinate debugging and returns
Work closely with sales/marketing to ensure readers are delivered on time
Tracking and managing gift cards, promotions, discounts
Coordinate all logistics related to hardware delivery
Maintain accurate records of inventory (assist in reconciliation)
Scale the hardware operations as we grow by suggesting process and system improvements
General/physical operations
Manage all company inventory (including swag, marketing materials, etc.)
Ship as needed to events/team members
Support in all local pick ups and deliveries
Coordinate all physical product needs across departments (i.eBusiness development/marketing: additional support with creative services, people: provide support with internal gifts)
Physical vendor management and tracking
Support in all documentation efforts across the company
Support in cross department initiatives/work closely with the chief of staff
What you`ll need to thrive
Experience: 1-2+ years of experience working in operations or a similar field
Education: bachelors degree or work experience
Self starter: the ability to manage multiple projects with minimal supervision or direction
High quality communicator: top notch negotiator, with excellent written and verbal communication skills
Timely: able to prioritize and meet deadlines
Detail-oriented: ability to manage and track budgets for software licenses including software lifecycles
Career goals: the drive to take the next step in your career.
Bonus points previous experience at a tech start-up
Within 1 month you’ll...
Graduate from boulevard’s platform training course
Connect with the engineering team and key employee management stakeholders across the company
Learn and understand the core business objectives and areas for improvement
Within 3 months you’ll…
Suggest best practices and improvements for our hardware fulfillment process and procedures
Manage and build out asset management program from scratch along with it confluence documentation
Provide a variety of vetted vendor options
Begin to pick up and learn new tools and technologies for your own career growth
After 6 months you’ll...
Be a key part of a growing team with scaling opportunities
Show a clear, scalable path to effectively address business operation needs
Continue expanding your knowledge for your own career development and work on countless opportunities that have a meaningful impact to the business’ bottom line
Benefits in addition to the wonderful people you’ll get to work with (meet some of them here!) and challenging projects that’ll push you - boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.
Take a break whenever you need to with our unlimited vacation day policyFully remote so you can choose where you want to workHealth is a priority so we’ve got you covered with dental, medical, vision, and life insuranceInvesting in the future with a 401(k) optionEquity: get ahead on the ground floor and grow with boulevard.
Not convinced? hear what leo, one of our architects, has to say about life at boulevardRead through what our customers are saying about our productCheck out our latest product release and how we’re continuously working to improve.
Our team values and celebrates our diverse backgroundsBeing open about who we are and what we do allows us to do the best work of our livesWe believe in equal opportunity for all, and you should too.
