Job details
Job type full-time
Full job description
Location: centennial, co preferred; remote work a possibility
Job type: full-time
Hours: average of 40 hours per week
Shifts: preferred days are monday-friday with varying shifts between the times of 7am – 5pm
Benefits: medical, dental, and vision insurance, 401k plan with employer match, accrued paid time off, eap/annual calm.com subscription, continuing education reimbursement, and cellphone stipend
Hourly rate: $15-$23
Applying for a new position can be a big decision, and that is why we want to help make that decision easy for you!
At briotix health, we put our focus in the industrial and occupational realmWe consider ourselves life-long-learners and we strive to provide our team members with the education and nurturing they need to be successful while serving our clients.
A day in the life of an accommodations intake coordinator will include using your administrative knowledge and our training to provide administrative assistance to our accommodations team by receiving and fielding all requests, preparing legal documents and letters, ensuring all case file documentation is complete & accurate, and tracking outcomes.
Working in a nontraditional sports medicine environment comes with many perksOur providers are making a difference in the lives of the working athletes they encounterThis position allows for a flexible schedule that works for you, us, and our clientsIf you thrive in a people-focused environment and are great at working autonomously, you could be a terrific fit for this role.
Core job duties:
Respond timely and triage incoming email from multiple sources; including but not limited to the accommodation team, client requests, and incoming e-fax documents
Access and navigate multiple computer programs, web portals, and data bases to effectively log and document cases and status of various systems
Field incoming phone calls to accommodations consultants and distribute appropriately via instant messaging, phone, and email
Prepare legal documents and letters
Prepare electronic case folders and compile information for each file in a methodical, organized, efficient fashion
Review incoming documentation to ascertain key information, log in excel tracking system and electronic records system
Proofread documentation for accuracy, spelling, and formatting
Provide excellent customer service to client’s employees and health care professionals.
Manage and track incoming and outgoing prior authorization to and from clients and health care providers, including calling health care providers to verify receipt of documents
Maintain equipment tracker
Coordinate with briotix health ergonomists to manage schedules or ongoing virtual and onsite ergonomic needs
Coordinate with briotix health staffing managers and client managers to ensure availability of staff to support clients’ virtual and onsite assessment needs
Use online platforms and tools to schedule appointments
Coordinate and schedule virtual and onsite meetings
Maintain and organize client information into lists based on location and primary contact information
Utilize internally developed software to monitor and keep risk and discomfort data information up to date
Perform reporting reviews and ensures report distribution
Administrative duties as needed
Special projects as assigned
Qualifications:
High school diploma or equivalent required
Associates degree or higher preferred
Minimum of 2 years general office administration experience
Healthcare/medical setting preferred
Exceptional written communication skills and attention to detail
2+ years of customer service experience
Superior customer service and communication skills
Excellent analytical and critical thinking skills with the ability to trouble shoot and find solutions
Strong computer skills including word, excel, claims tracking databases and other software
Ability to handle a high-volume case load and pivot as changes arise
High level of initiative and the ability to make decisions independently
We recognize that the team members we hire come from all walks of lifeWe believe that people from underrepresented backgrounds not only help us to be stronger, but also allow our team to connect, belong, and growIf you share our values and our desire to build meaningful, diverse, and lasting relationships, we highly encourage you to apply.
Key words: administration, accommodations, intake, admin assistance, administrative assistance, organization, time management, customer service, industrial medicine, ergonomics, body mechanics, occupational health, healthcare, industrial sports medicine, kinesiology, coordinator, full-time, centennial, scheduling, office, denver
