Job details
Job type full-time number of hires for this role 1
Qualifications
High school or equivalent (preferred)
Full job description
**you must live in the indianapolis area.**
Remote underwriter position summary:
This role is responsible for the full-spectrum lending activity within the car now acceptance credit departmentResponsible for inputting accurate information and details regarding credit and income into the scorecard within established guidelines, in compliance with all state and federal regulations, and in adherence to all car now acceptance company`s auto lending practices, policies, and proceduresCoordinate with the sales team to establish, maintain, and enhance the credit product offered to the customer.
Retail hours requiredRequires saturdays, opening and closing shifts for eastern and central time zones.
Duties & responsibilities:
Analyzes information received from credit applications and credit reporting agencies for accuracy.
Analyze customers income and calculate within established guidelines for proper payment to income ratio.
Confirm application information with employers and landlords.
Ensure documentation is signed properly.
Conducts real-time customer interviews and investigations on non-prime credit applications to gather and document information pertaining to credit decisions.
Provides excellent customer service at all points of customer contact, internally and externally.
Communicates with the operations department to examine and evaluate proper documentation for funding.
Works with production and servicing team members to meet production, service and profitability goals.
Desired experience
Customer service experience is highly desired.
Skills & abilities
Ability to work independently as well as collaboratively
Ability to communicate effectively via different streams of communication
Ability to work in a fast paced environment
Comfortability with working retail hours
Ability to read credit reports is a plus
Ability to enter data and type at minimum 40 wpm
Ability to actively listen
Strong time management skills
Ability to have challenging conversations with customers and lots
Ability to multitask
Strong attention to detail
Ability to remain on task
Ability to identify and solves problems promptly
Job type: full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Work from home
Schedule:
Evening shift
Monday to friday
Night shift
Weekend availability
Ability to commute/relocate:
Carmel, in 46032: reliably commute or planning to relocate before starting work (preferred)
Education:
High school or equivalent (preferred)
Work location:
One location
Work remotely:
Yes
Work location: one location
