Job details
Job type full-time
Full job description
Description:
As the direct link between vistadash clients and software support, the role of the marketing strategist is to be the primary point of contact for any and all matters specific to your accounts.
Duties and responsibilities:
Communicate regularly with your assigned vistadash clients via email as well as hold monthly review calls to discuss setup, vendor changes and marketing strategy using the data presented in vistadash; making strategy recommendations tailored to your client’s specific goals.
Build and maintain strong, lasting customer relationships focusing on client retention.
Regularly monitor your accounts to ensure accurate reporting; work with internal support teams to help monitor and fix any issues that may arise.
Stay current on industry trends and key vistadash partnershipsRegularly review vendor products to help stay ahead of client questions and concernsFrequently touch base with development and qa teams to ensure vistadash is continually evolving to meet our customer’s needs.
Requirements:
Qualifications:
5+ years’ experience in digital marketing or equivalent degree (ba/bs) in business management, marketing or ecommerce.
Automotive industry experience
Proven work experience as an account manager, marketing manager or other relevant marketing strategy experience
Demonstrable ability to communicate, educate and listen attentively.
Experience with crm and project management tools.
Experience in delivering client-focused solutions based on customer needs.
Proven ability to manage multiple accounts at a time while paying strict attention to detail; ability to speak to clients and communicate effectively with technical support to address client concerns.
Advanced knowledge of google analytics; google analytics iq exam and adwords certification is a plusAdditional
Knowledge, skills and abilities
Strong attention to detail and sense of urgency; ability to learn concepts quickly.
Ability to stay connected with internal teams across multiple time zones while working remotely.
