Job details
Salary $120,000 a year job type full-time
Full job description
Posted 31-aug-2021 service line advisory segment role type full-time areas of interest people / human resources location(s) dallas - texas - united states of america, remote - us - remote - us - united states of america job summary responsible for managing and providing leadership to the benefits operations and delivery team across all benefits including health and welfare, retirement and financial and physical wellnessPlans, directs, and controls the activities and staff involved in the implementation and administration of the company’s employee benefit programsServes as subject matter expert and provides guidance to employees as requiredDevelops processes and procedures to drive department efficienciesEssential duties and responsibilities interface management:
Expert knowledge of all benefits related interfaces.
Expert owner of all benefit interfaces supporting all u.sAnd canadian benefits including:
Hris outbound: coordinate interface specification updates, as necessary, to include the content, layout and transmission frequencyAnalyze plan documentation, define and document project and day-to-day requirements.
Payroll inbound: work with various payroll depts to assure benefits are setup and deducted in accordance with the payroll calendar and benefit plan specificationsCoordinate any deduction code/wage type additions or changesFacilitate project and year-end testing.
Vendor outbound: indirectly supporting all ben admin carrier files, and other downstream interfaces.
New programs:
Upon notification of a new plan/program, identify the file requirements to support and working with the pm on implementationAlso includes changes to existing programsDevelop and manage comprehensive project plan for implementation, ongoing day-to-day administration and or plan wind-upsThis includes developing and managing all user acceptance test plans (uat).
Process efficiency/management:
Act as a solutions architect assessing chronic data issues and manual processing that could be solved programmatically.
Provide guidance of research and resolution of interface related issues, including the error reporting process.
Work with benefits team to help support the benefits website and corresponding administrative systemCoordinate website content and navigation updates and supports end-to-end uat
Evaluate existing procedures and identify optimal solutions, whether administrative or systematic, to improve internal processes and ultimately user experience.
Collaborate with other internal departments (hris, payroll, tax, compliance and others as necessary) to ensure operational successSupports feedback documentation and enhancement cycles.
Support benefits dept in all aspects of open enrollments (u.sAnd canadian).
Builds strong relationships with internal and external partners to help ensure optimal process satisfaction.
Document recommendations to be presented to leadership team for approval.
Data integrity management
Provide guidance, including but not limited to compliance, vendor utilization, external relationship management/utilization to all business segment representatives
Responsible for overseeing processes and procedures to ensure the accuracy of benefits data in the system.
Responsible for all benefits related report generation and disseminationThis includes ad hoc reporting as requested and regularly scheduled reporting of benefits data, benefits metrics and dashboards.
Identify potential areas of compliance vulnerability and risk and provide general guidance on how to avoid or deal with such situations.
Manage external (irs, dol, hhs) audits of benefits data especially with regard to benefit deductions and compliance.
Manage internal compliance audit and monitoring activities (sox, systems, procedures and processes).
Act as escalation point for issues with compliance risk (e.g., tax implications, legal ramifications, etc.)
Systems analyst:
Providing consultative and operational support to any initiative that falls under benefit operations.
Ensures all benefit vendor payments/billing is monitored frequently in an effort to streamline costs and invoicing processes for vendorsContributes to creating departmental budget.
Responsible for frequent and proactive communication on operational execution and delivery.
Creates and uses formal processes and tools to manage resources, budgets, risks, and changes.
Ad-hoc project lead as needed for items that require involvement from benefit operations
Supervisory responsibilities provides formal supervision to individual employees within single functional or operational areaApproves subordinates` recommendations for staff recruitment, selection, promotion, advancement, corrective action and terminationEffectively recommends same for direct reports to next level management for review and approvalPlans and monitors appropriate staffing levels and utilization of labor, including overtimePrepares and delivers performance appraisal for staffMentors and coaches team members to further develop competenciesLeads by example and models behaviors that are consistent with the company`s values.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and experience
Bachelor`s degree (ba/bs) from 4-year college or university and a minimum of 7 to 10 years of related experience and/or training.
Certificates and/or licenses communication skills
Ability to comprehend, analyze and interpret the most complex business documentsAbility to respond effectively to the most sensitive issuesAbility to write reports, manuals, speeches and articles using distinctive styleAbility to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groupsAbility to motivate and negotiate effectively with key employees, top management and client groups to take desired action.
Financial knowledge
Requires in-depth knowledge of financial terms and principlesAbility to calculate complex figuresAbility to forecast and prepare budgetsConducts financial/business analysis including the preparation of reports.
Reasoning ability
Ability to solve advanced problems and deal with a variety of options in complex situationsRequires expert level analytical and quantitative skills.
Other skills and/or abilities
Peoplesoft hris knowledgeProject management experience implementing new programs and managing large scale projectsExpert knowledge of data interfaces and multi-system connectivityExcellent consultative problem-solving skillsStrong communication and presentation skillsPeople management and development.
Scope of responsibility
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general resultsResponsible for setting department deadlinesErrors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
Colorado residents: cbre carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experienceThe minimum salary for the senior benefits manager, us and canada operations position is $120,000 annually and the maximum salary for the senior benefits manager, us and canada operations is $140,000 annuallyThe compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experienceSuccessful candidates will also be eligible for a discretionary bonus based on cbre’s applicable benefit program.
Cbre is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Note: an additional requirement for this role is the ability to comply with covid-19 health and safety protocols, including covid-19 vaccination proof and/or rigorous testing.
