Job details
Job type full-time
Full job description
Covid-19 vaccination
In keeping with applicable laws, successful applicants for this position must be fully vaccinated against covid-19 as a condition of employmentFull vaccination will be required by december 1st, 2021 and proof of vaccination must be presented by start date, whichever is earlier.
Job description summary
Job description
At clearesult, we change the way people use energyClearesult is the leader in transforming energy challenges into energy efficiency solutionsWe work with utilities, businesses, and consumers to improve the energy experience on a local and global level throughout the us and canada.
You will love working at clearesult because we are having a positive impact on the world by changing the way people use energyWe are the market leader in bringing energy efficiency programs to life and offer lots of flexibility of where and how you workYou will have the opportunity to be creative every day and work with a leadership team that is open to new ideas, new opportunities, and new perspectivesJoin our team and help change the world.
Clearesult rewards and recognition:
Medical, dental, and vision insurance; we also offer a company-paid health care concierge service because we’ve all been there — needing help with our health plan and not knowing where to turn.
401 (k) with company match
Paid vacation, sick and personal time
10 paid company holidays
Paid volunteer time; giving back to our communities is important to us
Discounts on home and auto insurance
Employee referral bonus program
Employee recognition program – convert your recognition points into gift cards
Employee assistance program – offers benefits to help you manage daily responsibilities
Access to training opportunities to advance further in your career
Paid parental leave
Additional job description
We are looking for a talented individual…
To join our team as a customer service representative! clearesult is the leading energy efficiency company in north americaWe help thousands of businesses and individuals reduce energy use and lower their utility bills through energy programs that we design, market, and implementWe achieve all this through financial incentives, education, and energy management strategies and solutions.
Here at clearesult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.
For this exciting career opportunity, you’re a great fit if you can…
Receive inbound calls to resolve customer questions or concerns regarding their account, plans while identifying potential opportunities to renew or extend their existing energy plans.
Make outbound calls to retain/recapture or offer plans to customers.
Maintain an acceptable volume of various customer retention and sales per week and month.
Accurately document and update customer records in the computer system.
Maintain high levels of confidentiality.
Proactively offer products and close sales that result from initial incoming contact with the customer.
In this exciting career opportunity, you will have…
Minimum of 6 months of previous experience within a customer-facing environment required; call center experience in an inbound/outbound sales environment preferred
Sales oriented with a focus on customer service satisfaction.
“how can i help you?” attitude
Prefers to work in a fast-paced environment
Strong desire to work within a team-oriented environment with a high level of collaboration and teamwork
Type 35+ wpm, and ability to navigate through several internet-based applications
Proficient in windows-based computer programs with excellent navigation skills
Punctual and high attendance reliability.
High school or ged required
Additional job description
Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
Equal opportunity employer
As an equal opportunity employer, we are committed to ensuring equal employment opportunities for all job applicants and employeesEmployment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.
The above job description and job requirements are not intended to be all inclusiveClearesult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.
