Job details
Job type full-time
Full job description
Cri is looking to hire a servicenow developer that will work on servicenow implementations, integrations, configurations, and custom application development for various customers that are part of our solutions practiceThis position will also provide servicenow proofs of concept, product functional demos, and other development activities in support of business developmentIn addition to development activities, the servicenow developer may be asked to provide support to clients through submitted incidents, problems, changes, and requestsThis is a full-time position.
Responsibilities:
Work in collaboration with cri’s project managers and technical resources to:
Conduct requirement gathering workshops with customers and document project functional and non-functional requirements and/or user stories.
Manage execution of user stories and maintain backlog within sprints and epics.
Develop custom items, features, and workflows to satisfy business need.
Design and develop queries, widgets, reports, and dashboards.
Code in html, javascript, css, and other relevant languages and tools to deliver application functionality.
Build unit and functional test specifications and/or scripts; conduct unit and functional testing; oversee and/or assist customer acceptance testing; conduct post-production release testing.
Develop and deliver customer training.
Collaborate with cri’s sales team and other co-workers to develop accounts, including presenting servicenow and cri capabilities.
Assist in assessing opportunities for fit with servicenow products and recommending solutions.
Develop demo instances highlighting cri’s ability to address customer requirements.
Required work experience:
3 - 7 years relevant experience.
Excellent verbal and written communication skills.
Strong work ethic and customer service mentality.
Experience developing on the servicenow platform, including implementation and configuration of the core servicenow applications.
Experience administering a servicenow instance, including users, workflows, business rules, ui pages, ui actions, ui policies, acls, service portal, widgets, and catalog items.
Possess a good understanding of itil process framework.
Knowledge of scrum/agile development principles.
Skill to effectively analyze and solve problems.
Ability to establish and maintain effective working relationships with employees, vendors, clients, and public.
Experience in one or more of the following areas is required:
Itsm product suite, csm product suite, itbm product suite, itom product suite, human resources product suite, security operations product suite
Experience integrating third-party software and apis with servicenow is desired.
Experience with web services integration (soap, rest, bootstrap, angularjs and json), system and process automation is desired.
As a cri servicenow developer, the servicenow developer will be responsible for staying up-to-date on all new servicenow products, associated end-user product integrations and have the ability to obtain additional servicenow product certifications as required.
Education requirements:
Bachelor`s degree in technical discipline or related field, or an equivalent combination of education and experience.
Certifications required or preferred:
Current servicenow system administrator certification is requiredCurrent servicenow application developer or servicenow certified implementation specialist certification is desiredItil iv certification highly desired
Employee job functions
Employee job functions are physical actions and/or working conditions associated with the positionThese functions may also constitute essential functions for the job position which the employee must be able to fulfill, with or without reasonable accommodationThe information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectationsAn applicant`s ability to perform these actions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.
Stooping, kneeling, crouching, turning, and twisting - never
Ability to reach, feel and handle items – occasionally
Moving about to accomplish tasks or moving from one work site to another - never
Moderate noise (i.eBusiness office with computers, phone, and printers, light traffic) - constantly
Repeating motions that may include the wrists, hands and/or fingers - occasionally
Operating motor vehicles - never
Physical demands – sedentary work that primarily involves sitting/standing
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces - never
Ability to sit at a computer terminal for an extended period of time - constantly
Adjusting or moving objects up to 25 pounds in all directions - never
Communicating with others to exchange information - constantly
Operating machinery and/or power tools - never
Regular, predictable attendance is required - constantly
Great things happen when you have the cri advantage!
Cri has a family-oriented company culture and is family-ownedOur management team believes employee growth is equally important to company growth and offers many types of learning opportunitiesWe work on unique projects including supporting missions involving national security, energy research, law enforcement, transportation, and health and welfareWe are headquartered in boise, id with offices in idaho falls and dcOur corporate mission from the very beginning has been to make a positive difference in people’s lives.
Cri advantage provides flexible benefit packages to fit employee and family needsBenefits are effective from the first day of employment.
Medical (ppo and hdhp plans), dental, vision, std, ltd, life and ad&d
Access to flexible spending accounts (fsa) and health savings accounts (hsa)
Paid time off (pto) accruals, paid holidays, and for some roles – sick leave
401(k) with employer match
Employee assistance program (eap)
Discount rewards program
Free technical and professional training with access to over 8,000 classes
Credit union membership
Employee wellness program
Cri advantage is an affirmative action and equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic informationCri advantage is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activitiesTo request a reasonable accommodation, contact human resources at hr@criadvantage.com or 208-287-4120.
