This role is open to telework anywhere! candidates in cst, mst, and pst time zones preferred
Working schedule will require 1-2 late shifts from 12:30-9pm est
Schedule may vary depending on time zone.
The health coach consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote and influence member`s decisions related to achieving and maintaining optimal health status.
Assessment of members through the use of clinical tools and information/data review, conducts comprehensive evaluation of member`s needs and benefit plan eligibility for available integrated internal and external programs/services.
Utilizes assessment techniques to determine member`s level of health literacy, technology capabilities, and/or readiness to change.
Enhancement of medical appropriateness & quality of care.
Application and/or interpretation of applicable criteria and guidelines, health/wellness management plans, policies, procedures, regulatory standards while assessing benefits and/or member`s needs to enable appropriate utilization of services and/or administration and integration with available internal/external programs.
Using holistic approach consults with supervisors, medical directors and/or others to overcome barriers to meeting goals and objectives.
Identifies and escalates quality of care issues through established channels.
Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
Interprets and utilizes clinical guidelines/criteria to positively impact members health provides up-to-date healthcare information to help facilitate the member¡¦s understanding of his/her health status.
Helps member actively and knowledgably participate with their provider in healthcare decision-making.
Monitoring, evaluation and documentation of care develops and monitors established plans of care, in collaboration with the member and/or attending physician, to meet the member`s goals.
Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines.
Required qualifications
3+ years of clinical experience required
Compact rn with current unrestricted state licensure required
Experience in multiple areas of nursing in an acute setting
Covid requirements
Covid-19 vaccination requirement
Cvs health requires its colleagues in certain positions to be fully vaccinated against covid-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one covid-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employmentFor the two covid-19 shot regimen, you will be required to provide proof of your second covid-19 shot within the first 60 days of your employmentFailure to provide timely proof of your covid-19 vaccination status will result in the termination of your employment with cvs health.
If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with cvs healthAs a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinatedIf your request for an accommodation is not approved, then your employment may be terminated.
Preferred qualifications
Previous coaching experience
Managed care experience
Med/surg and er experience
Education
Associate`s degree required
Business overview
At aetna, a cvs health company, we are joined in a common purpose: helping people on their path to better healthWe are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focusedWorking together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplaceCvs health is an equal opportunity and affirmative action employerWe do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran statusWe proudly support and encourage people with military experience (active, veterans, reservists and national guard) as well as military spouses to apply for cvs health job opportunities.