Job details
Job type full-time
Full job description
Job description
Cabinetworks group has an immediate opening for a remote salesforce administrator!
Principal functional responsibilities:
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, owd, sharing rules
Salesforce configuration changes, including (but not limited to): workflow, process builder, flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, sso, security, dashboards and reports
Sandbox environment management
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
Serve as liaison between business owners and salesforce team/developers during project lifetime, including discovery, requirement gathering, testing, deployment, and training
Identify unused or underutilized platform features
Assist in creating a platform roadmap and define priorities, liaising with stakeholders
Own the communication of any platform changes to end users and stakeholders
Data management to improve salesforce data quality, implementing rules and automation as needed
Proactive system maintenance including security reviews, release updates, health check, and optimizer
User support tickets
Monitor and improve user adoption
New user and ongoing user training
Technical documentation
Working with integrated applications
Essential qualifications and skills:
Required:
Strong salesforce product knowledge and at least 2+ years’ of salesforce administration hands-on experience with [sales cloud, service cloud, field service lightning, marketing cloud, experience cloud, commerce cloud, digital engagement]
Trailhead badges/super badges
Certified salesforce administrator is a must
Desirable:
Additional salesforce certifications e.gAdvanced administrator, platform app builder
Bachelor’s/postgraduate degree, or professional qualification
Knowledge, skills, and abilities
Required:
A proactive attitude to platform enhancements
Designing scalable, best practice solutions
Excellent relationship-building skills
Ability to liaise with stakeholders at all levels
Translating requirements into technical solutions
Experience in change management and governance
Training end users and key stakeholders
Technical documentation
Available and responsive to questions
Experience implementing salesforce configuration changes, including (but not limited to): workflow, process builder, flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, email-to-case, web-to-case, auto-response, dataloader, dashboards and reports
Desirable:
Demonstrates continued personal/professional development
Active in the salesforce community / trailhead
Shift
Full or part time
Full time
Cabinetworks group (the “company”) is an equal opportunity employer and we want to have the best available persons in every jobThe company makes employment decisions only based on meritIt is the company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local lawThe company is committed to complying with all applicable laws providing equal employment opportunitiesThis commitment applies to all persons involved in the operations of the company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the company.
Cabinetworks group is an e-verify employerE-verify is an internet based system operated by the department of homeland security (dhs) in partnership with the social security administration (ssa) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the united states.
