Job details
Job type full-time
Full job description
Cambium learning® group shared services
Cambium’s shared services teams work across all cambium businesses, providing critical support to employees and customers around the worldWe help ensure that each individual and organization we work with receives the exceptional service cambium is known for at every point in our engagement.
Job responsibilities
Deliver it onboarding training for new employees.
Create content and deliver lunch and learn sessions for existing employees.
Coordinate training efforts with the company it helpdesk to ensure proper knowledge transfer to new and current employees.
Prepare and publish intranet site updates.
Create and publish training videos for various company-wide systems.
Utilize business analysis skills to develop, recommend, and lead new processes and procedures.
Prepare and deliver communications to various audiences including business and it leadership.
Act as the liaison between business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
Conduct in-depth analysis to interpret and recommend best built or bought solutions to align it and business initiatives, including documentation and reviews for accuracy.
Job requirements
Experience delivering training with end users (5 years).
Experience in information technology, business solution development, and/or business/system analysis (5 years).
Experience and knowledge in information technologies, processes, software development lifecycles (5 years).
Strong technical aptitude (learns new processes and systems quickly) and ability to work independently, handle multiple priorities, and solve complex problems.
Strong planning, analytical and problem-solving skills in providing technology solutions to business needs.
Excellent communication skills and ability to work and interact with a wide variety of colleagues.
Participate in planning projects from beginning to end.
Drive and ability to execute against set targets with a positive and proactive attitude.
Experience with process flow diagrams.
Experience writing functional requirements.
Experience writing test plans, test cases, and user acceptance test plans.
Intermediate excel skills.
Experience using standard office tools such as word, powerpoint, visio, and sharepoint.
Proficiency in presenting technical information to a non-technical audience.
Bachelor`s degree or higher.
Preferred skills:
Experience creating training videos.
Experience with team collaboration tools, such as onenote and microsoft teams.
Experience with k-12 products and services.
Experience with saas.
Experience with google suite.
To learn more about our organization and the exciting work we do, visit www.cambiumlearning.com
An equal opportunity employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiencesAll qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
