Overview: founded in 2003, carrington has evolved from a mortgage credit asset manager into a vertically-integrated real estate and mortgage company with four business divisions: asset management, mortgage servicing and origination, property logistics and management and real estate servicesTogether, the carrington family of companies has the ability to direct a range of activities across the life cycle of single family residential assetsToday, carrington seeks to deliver to investors and consumers a comprehensive set of products and investment opportunities in the single-family residential markets with the ability to execute immediately.
As a result of our continuing growth and success, carrington mortgage services is seeking a qa document analyst for our office in westfield, in! responsibilities: the loan servicing quality assurance (qa) analyst’s role is to develop and establish quality assurance standards and measures for loan servicing within the carrington mortgage services organizationThis individual will also use multiple sources of data, analyze trends, reconcile data and identify areas of improvementResponsible for assisting with loan level reporting to outside companies, partners, and government agencies; including fha, va, and usdaThe loan servicing qa analyst will apply proven analytical and problem-solving skills to help validate loan servicing processes through careful testing in order to maximize the benefit of loan servicing initiativesPerform all duties in accordance with the company’s policies and procedures, all us state and federal laws and regulations, wherein the company operates.
Essential duties and responsibilities:
Source and compile/organize loan servicing procedural documents into a complete loan “servicing file.”
Review completed “servicing file” to determine servicing practices vs client or agency servicing requirements.
Draft and complete initial response(s) to external or internal qc/audit findings.
Work closely with default management to analyze business process and identify business control points.
Utilize fiserv and nautilus technology to obtain information.
Utilize microsoft tools such as excel and visio for data analysis, reporting, and process flows.
Perform data analysis to ensure accuracy before delivery to internal customers.
Develop ad-hoc or operational reports to meet ongoing business requirements.
Implement user access controls and data security measures where appropriate.
Utilize microsoft tools such as excel and visio for data analysis, reporting, and process flows.
Create and maintain documentation of processes, reports, applications, and procedures as per department policy.
Perform other duties as assigned.
Qualifications:
Knowledge of mortgage industry terminology
Knowledge of prominent loss mitigation programs and default timelines
Proficient in ms office with advanced skills in excel and visio
Strong analytical, problem solving, collaboration and technical skills
Strong time management skills.
Education, experience and/or licenses:
Bachelor’s degree or equivalent job experience preferred.
High school diploma required
Three (3) or more years’ experience in business intelligence, reports development, data analysis, mortgage loss mitigation, or default.
Eeo/aap employer
Carrington currently expects that some or all of its affiliated companies will need to comply with one or both of the covid-19 vaccine mandates announced on september 1 9, 2021 as part of president biden’s path out of the pandemic: covid-19 action planTherefore, carrington is currently requiring that any applicant for an open position either provide evidence that they are fully vaccinated or commit to being fully vaccinated prior to their start of employmentCarrington will comply with applicable laws regarding requests for exemptions from this requirement
