Job details
Job type full-time
Full job description
Company description
It all started with an idea at square in 2013Initially built to take the pain out of peer-to-peer payments, cash app has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active usersWe want to make the world’s relationship with money more relatable, instantly available, and universally accessibleThis is our mission, and it’s why working at cash app means so much more than a job.
Today, cash app has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impactWe’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globeOur offices are great, but many of our roles can be done remotely from the countries where cash app operatesNo matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers to learn more!
Job description
The cash systems lead for service delivery is a manager of individual contributors who will lead one of three workstreams of cross-functional work performed by the integration services teamsEach workstream acts as the front door to the integration services (is) team, where you will manage a portfolio of services that help us deliver extraordinary resultsYou anticipate problems before they become problems, using exceptional critical thinking skills, problem solving, and sound decision making to rapidly diagnose and resolve impediments to the optimal delivery of services to ccoYou will get to use your strong collaboration skills by connecting the dots between business needs and process optimizationThe role reports to the srSystems lead for the delivery team and partners closely with other teams in integration services and the pmo.
You will:
Define and optimize the work performed by your workstream to support the service delivery team
Lead the identification of process improvement opportunities, execute on approved process improvements, and prioritize work performed by your workstream
Recruit and retain top talent into the team
Coach and mentor team members so that each person reaches their highest potential
Contribute to setting objectives and quarterly key results for the isd and workstream
You may also:
Manage, negotiate, and escalate with vendors and partners to create favorable outcomes for cash app
Work with legal and procurement to facilitate the purchase of new systems and services
Oversee development of runbooks and playbooks for is
Partner with operations and is teams to facilitate prioritization of organizational and team initiatives.
Scope, estimate, and collaborate with the pmo and other leaders on new initiatives and other requests
Collaborate with legal, compliance and others for regulatory asks
In addition:
Build constructive relationships to ensure exceptional support for cco.
Act as an escalation point for issues during business and non-business hours, as well as attend meetings in other timezones when needed.
Qualifications
3 years+ experience working in a leadership role
Bachelor’s degree or equivalent in area of specialty (business, information services)
Scrum master, agile, lean, pmp, or capm certification, or equivalent training
Excellent oral, presentation, and written skills
Additional information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplaceSquare is a proud equal opportunity employerWe work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment processWe encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possibleWant to learn more about what we’re doing to build a workplace that is fair and square? check out our i+d page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Square, inc(nyse: sq) builds tools to empower businesses and individuals to participate in the economySellers use square to reach buyers online and in person, manage their business, and access financingIndividuals use cash app to spend, send, store, and invest moneyAnd tidal is a global music and entertainment platform that expands square`s purpose of economic empowerment to artistsSquare, incHas offices in the united states, canada, japan, australia, ireland, spain, norway, and the uk.
