Job details
Job type full-time
Full job description
We at catchpoint are excited about developer led growth, where our our community of web developers who are obsessed about performance (just like us) engage with webpagetest as the gold standard of web performanceAs the wpt developer community manager, you will be directly responsible in developing and executing on a well-defined community growth strategy for the wpt community of millions of developers as well as web performance membersYou will be accelerating the growth of our distributed developer community through key programs to grow and nurture users coming to the website, engaging with the platform, existing customers, community site, social channels, twitter, twitch, forums, hackathons, events, and more.
Responsibilities
Define and execute a developer community strategy for webpagetest in the web performance space, with a focus to grow the developer userbase and usage and engagement of our products and solutions
Engage, grow, and nurture developer needs for web performanceHave a good understanding of the dna of the developer community.
Collaborate on the social media marketing efforts and drive alignment to drive successful campaigns and programs.
Establish and grow a global community program to enable wpt developer-based advocacy and content through virtual and in-person channelsIncludes identifying and launching partnership plans with external bloggers, influencers, and partner communities to build awareness, develop compelling content and success stories.
Establish a formal learning experience for web developers and performance enthusiasts
Work with devrel and marketing teams to develop relevant content for tech audiences, extend and optimize product awareness & reachThis includes preparing weekly newsletters as well and coordinating on specific content/product landing pages and other forms of publications.
Engage over community messages and crucial discussions and actively listen to our developers.
Work with devrel, product, engineering to share feedback from community for features and products that will help them
Define the approach to measuring community-driven results and business impact
Work closely in collaboration with the developer relations, marketing, business teams, product, and engineering teams to integrate programs, channels and shared goals.
You should have previous experience in:
5+ years experience as a community manager, devrel, marketing lead in saas companies.
Experience developing and delivering a community strategy aligned with company goals and values.
Experience in identifying trends and presenting key findings to the team, including using data analytics.
Building a learning and education experience for technical audience and develop programs to scale knowledge sharingExperience with certification programs is a plus.
Able to use hubspot, google analytics, social media platforms, video platforms and tools.
Building and running distributed physical and virtual developer communities.
Growing user communities, including anything from scratch that has been built around technologies, companies, products, or shared interests.
Building relationships with key influencers in the community, potential customers, and external community leaders.
Knowledge of digital marketing and promotion; particularly in developer-focused industries.
Program development and execution with a focus on kpis & roi
Technical, b2b environments, freemium models, familiar with open source technology and communities
Nice to have:
Developer or performance advocacy experience; or working alongside developer relations
Penchant for building creative, effective and engaging solutions when you think scale.
Overview:
Catchpoint is revolutionizing end-user experience monitoring to help companies deliver amazing digital experiencesOur platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect and fix issues fasterWe are proud to partner with digital innovators like google, l`oréal, verizon, oracle, linkedin, honeywell, priceline, and qualtrics, who trust catchpoint to improve their brand experience and drive their business success.
Catchpoint is an equal opportunity employer that strongly prohibits discrimination and harassment of any kindWe celebrate diversity and are committed to creating an inclusive and engaging environment for all employeesWe welcome applications from all candidates and look forward to receiving yours!
