Job details
Job type full-time
Full job description
Catholic legal immigration network, inc.
This position could be remote but may require occassional office visits.
Located in sivler spring md
Position: training events coordinator
Reports to: training operations manager
Section: operations
Status: non-exempt
Location: remote
Summary description:
The training events coordinator will be responsible for coordinating training events related to clinic`s yearly programs training calendar, with a focus on in-person events - including their virtual equivalentsThis position will report to the training operations manager and requires coordinating with all of clinic’s sections and the ability to collaborate with middle management and senior directors.
The role requires strong logistical training events experience, exceptional attention to detail and a passion for creating high-quality training events for attendeesThe training events coordinator must be able to effectively manage all aspects of registration, online and on-site logistics, staff and guest speaker participation.
Primary responsibilities:
Exercise leadership in clinic’s execution of programs’ training events under supervision of the training operations manager.
Collaborate with clinic staff to ensure goals and objectives for training events are executed.
Act as liaison between the venue and clinic staff in programs section and guest/outside trainers.
Execute strong understanding of clinic’s program goals and objectives in order to properly communicate needs to contracted external partners.
Logistical coordination for training events includes but is not limited to, venue sourcing, contracting, budgeting, site selection, set-up online and/or in-person registration, overseeing collection of digital and print materials, producing certificate of attendance, travel accommodations, meeting and event design, catering, audio visual equipment, floor plans, manage payments and requests for cancellations/refunds as necessary, track registration and actual attendance in crm database, assist with evaluation survey dissemination and measurement of outcomes in coordination with mle staff.
Contract specific responsibilities include but are not limited to:
Negotiate contracts to ensure services meet clinic’s quality standards and are competitively priced and include appropriate insurance and special riders, as needed.
Ensure outside vendor contract agreements are met by monitoring attrition rates, contracted services are executed as listed, and be responsible for cancellation policies, meeting minimums, meeting payment deadlines.
Ensure training spaces are ada compliant, and special requests for accommodations, dietary restrictions, and accessibility are met.
Conduct site visits for larger in-person training events.
Stay abreast of developments in training events planning and participate in relevant professional organizations and conferences to understand and, as appropriate, identify trends and recommend new approaches.
Contribute to policies and procedures as they pertain to in-person training events
Serve as a back-up to training operations manager in times of leave/vacancies or other circumstances that require online presence in place of an in-person event.
Assist with daily management of constituent inquiries.
Work with training operations manager and director of operations on yearly budgeting process to ensure proper expenses are identified to plan for in-person and virtual training events that are financially sound.
Secondary responsibilities:
Act as a support for or backfill clinic’s operations team members as they pertain to online training responsibilities including webinar platform facilitation and technical assistance.
Assist training operations manager with the creation and management of training materials and resources for constituents.
Update clinic’s customer relationship management (crm) system and learning management system (lms) based on phone or email requests from constituents.
Assist clinic’s training and events team with training registrations or training-related inquiries and administrative tasks on an as needed basis.
Other responsibilities:
Demonstrate knowledge of and support agency mission, vision, value statements, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior
Willing to understand, respect and contribute to clinic’s vision, values, and beliefs
Fulfill clinic’s expectations that all staff abide by the following organization behaviors:
Serve with integrity
Develop innovative solutions
Promote learning – for themselves, for their colleagues, and for our network
Cultivate constructive relationships
Model stewardship
Maintain a positive attitude
Exhibit leadership skills and initiative
Communicate effectively
Own your work
Teamwork and cooperation with colleagues
Resolves conflicts effectively and makes effective decisions
Knowledge, skills & abilities:
Minimum two years of training events planning experience, or related experience in a non-profit, education, or membership organization
Ability to maintain a high level of customer service to multiple groups and people of diverse backgrounds
Knowledge of and ability to apply meeting planning and hospitality industry principles, methods, and procedures
Experience in negotiation and contract administration preferred but not required
Proficiency in microsoft office 365, adobe acrobat dc pro and ability to quickly learn other programs or software that assists with job responsibilities
Familiarity working in crm and lms systems preferred but not required
Familiarity with video platforms preferred but not required
Excellent oral and written communication
Superb organizational skills
Strong critical thinking skills and attention to detail
Ability to work self-sufficiently and to direct projects
Ability to meet deadlines and manage multiple events simultaneously
Ability to work in a fast-paced environment
Ability to review, analyze, and synthesize information
Ability to work under extreme pressure with multiple tasks and last-minute changes
Demonstrate exceptional judgment and initiative
Interest in serving the immigrant population
Familiarity with the catholic social teaching and the structure of the catholic church
Work environment:
This is a remote position, although preference for proximity to silver spring, maryland/ washington d.cArea will be given.
Must be able to travel on occasion for larger training events on the yearly calendar.
This position may require extended periods of standing and sitting, as well as some repetitive movements, bending and repetitive lifting of significant weightReasonable accommodation may be made to enable individuals with disabilities to perform the key components and primary responsibilities.
The responsibilities listed above are intended to describe the general nature and level of work to be performed by individuals assigned to this positionThey are not intended to be a complete list of all responsibilities and duties required of staff membersThe job description will be reviewed periodically as duties and responsibilities change with business necessityEssential and non-essential job functions are subject to modification.
Equal employment opportunity and diversity commitment:
Clinic considers all applicants for employment without regard to race, color, ancestry, national origin, sex, gender identity, gender expression, sexual orientation, marital status, family responsibilities, religion, age, disability, service in the military, or any other characteristic protected under applicable federal, state, or local lawClinic also provides “reasonable accommodations” to qualified individuals with disabilities, in accordance with the americans with disabilities act and applicable state and local lawsAll interested individuals, regardless of background, are encouraged to apply.
We embrace and encourage our employees’ differences in race, color, ancestry, national origin, sex, gender, sexual orientation, marital status, and other characteristics that make our employees unique
