Job details
Job type full-time
Full job description
Practice: emo
Reports to: head of emo
Flsa: exempt
About us
Chaione is a pioneer in industrial digitalizationReimagining plant, field, supply chain processes with design thinking led solutions that reduce cost, increase adoption, and elevate the customer experienceThe complete strategy-to-solution expertise sets chaione apart to help industrial customers achieve exponential outcomes across their logistics, supply chain, field, and plant operationsWe make complex simpleWe are artsy, entrepreneurial, innovators that have fun while working hard.
Why chaione?
*we are a tight-knit bunch of creative, curious, and passionate peopleHere are a few reasons that we know you`d love it here:
You’ll work with some of the world’s largest energy & industrial companies.
You`ll solve challenging, meaningful problems worth solving.
You’ll explore cutting edge technology and harness its power to transform the way businesses operate.
Role summary
The senior engagement manager is responsible for planning and coordinating the development of complex, large-scale digital solutions for enterprise clients in the industrial spaceThe senior engagement manager works closely with sales & the delivery team in order to provide our clients with digital solutions for business problemsThis role also provides mentorship and guidance to individuals within the emo.
Essential duties & responsibilities
Partner with client stakeholders to consult & drive product development, ensuring deliverables meet business case objectives (time, cost, scope, value)
Work closely with chaione sales team advising on client backlog to grow client accounts
Manage communications and prepare executive-level communications and updates for both client and chaione key stakeholders.
Drive day-to-day execution of the overall delivery process, including coaching cross-functional agile teams acting as scrum master using scrum methodology, and traditional/incremental methodologies & writing/refining user stories, themes, and epics.
Develop schedules/timelines/cost plans that support the business objectives, established budgets, resources, and project deliverables for each project.
Set-up projects in professional service automation tools: capture tasks, milestones, deadlines, and recommended processes, translate activities into jira
Lead product team utilizing both agile (scrum) and traditional project management methodologies
Act as product owner to thoroughly document detailed requirements, technical constraints, etc.
Track and prioritize the ongoing list of product requirements, including the facilitation of feedback exercises from product stakeholders
Analyze market conditions and define features or functions of a product
Contribute to the establishment and standardization of emo best practices
Provide mentorship and guidance to more junior members of the emo
Competencies
Bachelor’s degree in computer science/programming or business, or equivalent experience required
5+ years of experience delivering digital consulting services to clients
Proven track record for managing multiple ongoing projects and/or implementations while delivering on schedule
Strong core consulting skills; demonstrated track record of quality delivery, interpersonal and client relationship skills
Strong skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Excellent people and coordination skills in order to interact across departments and roles, onsite and remotely, as well as with third parties outside of chaione
Strong written and verbal communication skills, including speaking in front of large audiences.
Ability to be comfortable with entering into ambiguously defined business problem statements and reducing them to tangible outputs
Experience working within a scrum/agile design/development environment.
Knowledge and/or experience with agile techniques: user stories, test-driven development (tdd), continuous integration, continuous testing
Experience acting as a product owner to analyze business processes and organizing business requirements into a backlog
Familiarity with the software development life cycle
Experience managing project budgets/financials
Experience requesting resource allocations for engagements
Familiar with change management processes
Experience working with google apps, microsoft office, powerpoint/keynote, project management tools
Experience with cloud technologies like azure, aws (a plus)
Pmi or scrum alliance certification (a plus)
Travel
Local travel for projects expected – up to 100%
Must be comfortable working from local offices when needed
Competitive benefits
Flexible work hours
Medical, dental, and vision insurance
Health savings accounts (hsa)
Disability & life insurance
401k
15 days pto
Unlimited sick time
Free onsite parking
Employee discounts (fitness, car rental, airport parking and more)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this jobDuties, responsibilities and activities may change at any time with or without notice.
Job type: full-time
Work location: multiple locations
