Job details
Job type full-time
Full job description
Overview of position
This position is responsible for answering patient calls and researching and resolving issues in order to receive maximum profitability for clients.
This is a work-from-home positionCompany equipment will be providedMust have high speed internetMust be willing to work 8am-4:30pm mountain time/9am-5:30pm central time.
What will be my duties and responsibilities in this job?
Reviews claims to make sure that payer-specific billing requirements are met
Follows up on billing
Determines and applies appropriate adjustments
Answers inquiries and updates patient accounts as necessary.
What are the requirements needed for this position?
High school diploma or equivalent
1+ years of related work experience; healthcare and/or insurance billing or processing and customer service preferred
Must be computer literate including ms office suite to include word and excel.
What other skills/experience would be helpful to have?
Call center experience
Managed care experience working with a health plan or tpa (i.eClaims, customer service/member services etc.) preferred
Overall good knowledge of patient accounts receivable responsibilities
Good understanding of the billing process
Able to work with little supervision.
What are the working conditions and physical requirements of this job?
Work-from-home positionEquipment providedWork hours 8am-4:30pm mountain time/9am-5:30pm central time.
General office demands.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Some of our positions require employees to be onsite at a change healthcare facility or a client site, including medical facilitiesDepending on the site’s health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include covid-19 vaccination and/or testingFurther details and requirements will be confirmed during the interview process.
Equal opportunity/affirmative action statement
Change healthcare is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran statusTo read more about employment discrimination protections under federal law, read eeo is the law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with `applicant requesting reasonable accommodation` as the subjectResumes or cvs submitted to this email box will not be accepted.
Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20english_formattedesqa508c.pdf to view our pay transparency nondiscrimination policy.
California (us) residents: by submitting an application to change healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood change healthcare’s privacy notice to california job applicants regarding the collection of personal information.
Change healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
