Job details
Job type full-time
Full job description
Posted date: sep 9, 2021
Position title: director of field marketing
Pay grade 17
Reports to: vp, marketing
About chartwells:
Want to influence a generation? how about working in a place where you know you make a difference? at chartwells, we have over 4500 public and private school locations, where we serve up happy and healthy to the next generation of kidsWe provide over 2 million meals and food service to young students each dayOur goal is to serve food kids love to eat and to keep school meals as a time for students to recharge and enjoy a sense of happiness.
Learn more about our story here.
This position is eligible for an employee referral bonus! if you know someone that is qualified for this role, please use the ‘job search’ in myopportunity to refer your referral and email them a link to applyYour referral will be able to apply by clicking the link in the email then you can check the status under careers in myopportunity by clicking on ‘referral tracking.’ for employee referral guidelines, faqs and the compass employee referral policy, email myreferral@compass-usa.comClick here to view the step-by-step instructions to refer a friend to this position.
Job summary
As director of field marketing, you’ll communicate, train and provide implementation support to operators on marketing and merchandising elements for all student experience programs and servicesThis will include the cafeteria environment (décor, signage, and product merchandizing), student engagement and nutrition education programs, hospitality, and promotions – for both new and existing accounts.
Excellent communication skills are essential, along with solid strategic thinking and a service-oriented approach.
You’ll continuously document and refine chartwells marketing standards and communicate these across the designated regionsYou’ll create solutions that will enhance the student and operator experiences, increasing promotion effectiveness and participation in school meal programs.
Key responsibilities
Create marketing programs in partnership with operators, support teams and vp of marketing to ensure continued engagement from students, clients and communities
While not directly leading a team, you’ll need strong influencing skills with demonstrated ability to make an impact working through others that don’t report directly to you.
Train and support operators and on-site marketing specialists in the implementation of student-facing and front-of-house programs, systems, and processes – in both new and existing accounts
Ensure tools and processes are trained to and in place for the operators to sustain the programs to standards on a daily basis
Develop and maintain marketing & merchandising operations tools (with diagrams & pictures)
Develop marketing audits to assess the front-of-house operations for the student experience, operating standards, and signature programs being in place, and then partner with operators to continuously monitor results and improve over time.
Develop implementation tools and materials, modules and procedures pertaining to programs, practices and procedures for use in the training and development of company team members
Collaborate with culinary and nutrition teams as needed in program development, communication, training and implementation support
Partner with other stakeholders as needed to ensure delivery of business strategy
Leverage focus groups to understand key market insights and continuously improve the marketing strategy and approach
Work directly with strategic accounts to respond to client needs and/or critical risks and opportunities
Collect data and report on return on investment and key performance metrics
Preferred qualifications:
7+ years of experience in marketing and/or training, preferably in foodservice, or in operations/culinary roles with demonstrated ability to market programs, merchandise, and create superior customer experiences
Bachelor’s degree from an accredited college or university, or eight years progressive experience in multi-unit foodservice or hospitality management in lieu of degree
Exhibits excellent written and verbal communication, presentation and listening skills
Ability to present to large groups – remotely and in-person
Ability to multi-task, establish priorities, and maintain organization in a changing environment
Project management skills highly desirable
Demonstrated ability to direct implementation and produce positive outcomes by working through teams
Strong windows-based software skills including but not limited to microsoft office, word, excel, outlook and especially powerpoint
Extensive travel required in this position (50%)
Newark, nj pittsburgh, pa philadelphia, pa charlotte, nc columbia, sc atlanta, ga pennsylvania new jersey new york north carolina south carolina georgia long island, ny jersey city, nj
Apply to chartwells schools today!
Chartwells schools is a member of compass group usa
Click here to learn more about the compass story
Compass group is an equal opportunity employerAt compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodationDisclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this positionWhile this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity*los angeles applicants: compass group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the los angeles fair chance initiative for hiring (ban the box ordinance)
Associates at chartwells k-12 are offered many fantastic benefits.
Medical
Dental
Vision
Life insurance/ ad
Disability insurance
Retirement plan
Paid time off
Holiday time off (varies by site/state)
Associate shopping program
Health and wellness programs
Discount marketplace
Identity theft protection
Pet insurance
Commuter benefits
Employee assistance program
Flexible spending accounts (fsas)
Req id: 867722
Chartwells k12
Sara st.clair
Salaried exempt
