Job details
Job type full-time
Full job description
Church world service, inc.
Position title: afghan placement and assistance associate
Reports to: associate director of afghan parolee services
Location: u.sRemote
Team: immigration & refugee program + (irp+)
Grade : 7
Status: exempt
Non-bargaining unit
Church world service (cws) is a not-for-profit organization working to eradicate hunger and poverty and to promote peace and justice around the worldCws does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability or veteran status in employment or in the provision of services.
Primary purpose:
The afghan placement and assistanceassociate is responsible for supporting the cws affiliate network in resettling afghan parolees between october 1st 2021 and march 31st 2022, providing day-to-day implementation on pre-arrival and post-arrival apa programming, as well as the development of training and program resources for affiliatesAn important prerequisite for this position is the ability to work collaboratively as part of a team in a collegial manner and to work independently to carry assignments through to completionThis position is contingent on funding.
Essential duties:
Maintain up-to-date self-education about resettlement and integration programs, and develop specific expertise in the apa programEnsure other unit colleagues are informed as appropriate.
Conduct pre-arrival processing of apa cases, including the processing of assurances, transfers, and coordination of travel arrangements.
In coordination with colleagues, analyze program requirements to ensure agency compliance; as necessary, assist in the development or revision of cws policies, standard operating procedures and training materials to ensure high quality service provision by cws affiliates.
In collaboration with colleagues, develop and provide needs-based technical assistance and training for affiliates and colleagues, such as e-learning modules, conference sessions, webinars, in-person trainings, communities of practice and one-on-one phone calls.
Liaise with other unit colleagues for the purpose of sharing relevant information regarding resettlement sites.
Conduct desktop, on-site, and ongoing monitoring of affiliates and sub-offices for compliance with resettlement and integration program requirements.
As requested, represent cws at internal and external conferences, meetings, committees and working groups with cws colleagues, national resettlement agencies, federal partners and other stakeholders.
Performs other related duties and projects as requested.
Qualifications:
Education:
Bachelor’s degree or equivalent education and work experience required.
Master’s degree in social work, nonprofit administration or similar field preferred.
Experience:
Relevant experience in a local resettlement affiliate or a national office of a resettlement agency necessary; local resettlement affiliate experience strongly preferred;
Knowledge/experience with monitoring and evaluation techniques preferred;
Must be able to travel to affiliate sites and be able to troubleshoot;
Excellent project and data management skills;
Excellent organizational and time management skills and ability to manage a large and diverse workload under pressure and with competing priorities;
Ability to maintain a high performance standard with attention to detail;
Experience in general office work, processing information and materials and maintaining records and files;
Strong interpersonal and diplomacy skills; ability to work effectively with partners and teams;
Ability to conduct oneself in a professional and courteous manner at all times to represent the professional and institutional interests of cws;
Knowledge and experience in working with microsoft excel, power point and database software is essential.
Competencies:
Communications: able to communicate thoroughly and with self-confidence a broad range of information relating to program or departmentCommunicate detailed and/or technical information clearly, in writing and orallyUnderstand staff roles and procedures and prepare standard reports to track job progress or activitiesPromote sharing of relevant information among staff and with stakeholdersRecognize the particular needs of partners and use established channels to respond to those needsUnderstand and is able to use appropriate technology to communicate with others inside and outside cwsRespect and maintain confidentiality of sensitive information within parameters defined by supervisor and/or cws policy.
Constituent relationships: understand who stakeholders are and be responsive to their needsCoordinate specific program activities with counterparts and include them in planningRecognize and be sensitive to issues of concern to stakeholdersRecognize and be sensitive to cultural, ethnic and religious issues.
Job knowledge: understand the mission and values of cws and faith-based organizations and how they apply to their work and relationships with othersKnow a broad range of information regarding specific program or department and use that knowledge to perform effectively and independentlyUnderstand how to work multiculturally with sensitivity and integrityUses technology in varied, creative ways to support individual and program performanceMaintain the skills and knowledge needed to be effective in performing job responsibilitiesFollow cws policies and procedures in carrying out work activitiesUnderstand general business practices that support individual and program performance.
Leadership: accept accountability for assigned activities and adapt work style to perform independently or within a teamModel behaviors that are consonant with the mission and values of cws in work activities and relationshipsDemonstrate sound judgment in performing all dutiesFacilitate the use of skills and resources within cwsContribute ideas for implementing cws’s vision and strategic plan.
Problem solving: identify problems in procedures that affect program workRecommend changes in systems or procedures to address them, then implement approved changesUnderstand and apply knowledge of the context in which cws works, including global trends, issues, and the ecumenical movementKnow how and when to apply technical solutions to problemsShare results of problem solving experiences with othersRemain flexible in responding to cws priorities.
Program planning and management: anticipate work flow and take proactive steps to balance work prioritiesUnderstand the desired outcome of assigned work and how it supports cws’s workGather, analyze and make use of information and resources necessary to produce workSuccessfully balance multiple activities, in support of program or departmental goalsManage contacts with internal and external stakeholders to ensure flow of information and coordination of effortsContribute ideas to effectively implement program plans and activitiesKeep others informed of work progress and any problems encounteredTake initiative and complete independent work projectsUnderstand organizational priorities and respect time sensitivity of work performanceAssist others to complete priority work, or step in to handle work in their absence.
Resource building and stewardship: recognize resource building potential in all interactions and be responsive and professional in providing informationUse financial and material resources provided by cws to their best advantage, including business equipment and suppliesDemonstrate concern for natural resources in carrying out work activitiesMake the most of own time and resources to maximize stewardship to cwsDemonstrate respect for one another in relationships with staff, supervisors and managers.
Teamwork: understand what a team is and what it doesDemonstrate a willingness to work on a teamUnderstand own role on the team and how it fits in to the overall results to be producedContribute skills, knowledge and ideas to team discussion and workAccept accountability for assignments made within the team and for producing results on timeParticipate in identifying and establishing work needs and time lines for completionDemonstrate awareness of what other teams do and how their work affects own teamRecognize and respect the importance of work performed by colleaguesUnderstand organizational priorities and be willing to set aside own tasks to assist others to complete high priority tasksPrepare reports about team activities and progress in achieving results.
Other skills:
Solid verbal and written communication skills, with strong presentation and training skillsMust be computer literate, using word processing, spreadsheet, database and other related software.
Cws offers a competitive benefits package that includes:
403 (b) retirement plan
Medical, dental and vision insurance
Paid time off
Life insurance and ad&d
Long term and short term disability
Employee assistance program (eap)
Health savings account
Flexible spending accounts
Commuter benefits
Location: 475 riverside drive suite 700,new york,ny 10115, new york, ny 10115
Job type: full-time
Work location: multiple locations