Job details
Job type full-time
Full job description
***virtual - must live within 300 miles of the following cities: harrisburg pa, scranton pa, houston tx, orlando fl***
As a outbound sales member choice center representative , you will work with patients, managing inbound and outbound calls to convert prescription medication needs from retail pharmacies to the express scripts home delivery pharmacyOur outbound sales representatives apply a consultative approach to communicate with customers about our home delivery benefitsSpecifically, they provide insights on the options available for customers to have their prescriptions filled by the express scripts pharmacy, educating them on the safety and convenience of our services and informing them of how our offerings fit their lifestyle.
This role is on the front lines with patients, addressing customers with care, detail, and most importantly, empathyTo be successful as a outbound sales representative you should be able to build instant rapport, achieve customer satisfaction, and close the saleA top outbound sales representative should be able to work in a fast paced rewards driven workplaceIdeal candidates for our outbound sales position will be energetic, positive, and organized professionals who are able to effectively create relationships within the healthcare market.
This isn’t your typical sales role In fact, we have a few perks up our sleevesFor starters, we offer competitive base pay in addition to a robust incentive based pay structure that is tied to your performanceWe offer five weeks of paid training, and the opportunity for career growth and advancement, and a comprehensive benefit package.
How you’ll make a difference:
Help patients better understand the home delivery benefitUse your expert knowledge and consultative sales approach to educate patients on the benefits of receiving their medication via home delivery, helping them to understand why it’s a good fit for their lifestyle.
Help patients get the medication they needYou’ll research issues on benefits coverage and provide guidance to our patients about making the best use of their benefits.
Juggle multiple tasks without sacrificing attention to detailYou’ll manage multiple requests simultaneously as well as document conversations in our computer system.
What you should have:
High school diploma / ged required
Excellent phone and outbound sales skills
Ability to achieve targets
Relevant experience with customer service
Call center experience preferred
General pc knowledge including microsoft office
Excellent communication skills (verbal and written)
What else you’ll love about working here:
Benefits that start on day one
Fun, friendly, and unique culture – bring your whole self to work every day!
Choice of three unique medical plans
Prescription drug, dental, vision and life insurance
Employee contributions for hra and hsa accounts
401k with company match
Paid time off and paid holidays
Tuition assistance
This role is wah which allows most work to be performed at homeEmployees must be fully vaccinated if they choose to come onsite.
About express scripts
At express scripts, we dare to imagine a better health care system, and we’re driven to make it happenWhere some see obstacles, we see possibilitiesWe’re challengers, difference-makers and opportunity-seekers, united with our partners in pursuit of a simpler, more sustainable system and better health for all.
We have always acted first to take on the toughest challengesWe uniquely partner across the health care ecosystem to uncover opportunities, take action, advance health care and deliver better outcomes – like no one else canWe believe health care can do moreWe are champions for bettersm.
Express scripts, part of cigna corporation, unlocks new value in pharmacy, medical and beyond to further total health for all.
About cigna
Cigna corporation exists to improve livesWe are a global health service company dedicated to improving the health, well-being and peace of mind of those we serveTogether, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millionsThrough our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovationWhen you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s livesWhat difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: seeyourself @cigna.com for supportDo not email seeyourself @cigna.com for an update on your application or to provide your resume as you will not receive a response.
Job type: full-time
Work location:
Multiple locations
Work remotely:
Yes
Work location: multiple locations
