Job details
Job type full-time
Full job description
Description
This key role is a critical and integral partner to the hr teamThe hr organization at citizens is highly regarded by the business and this role is a significant contributor to the teamThis role is responsible for leading an integrated people analytics function of analysts, developers and researchers, to deliver a data driven culture, generate insights, and enable hr and the business to better understand patterns and connections in human capital data to inform business decisions and influence outcomesReporting directly to the chief administrative officer of hr, the head of hr data & analytics will lead the evolution and execution of citizens bank’s talent analytics strategyThe leader of this critically important role will help to shape the future workforce strategy by addressing workforce data and metric needs of the business, automating repeatable processes, developing insights to inform decision making and delivering predictive modeling to drive desired outcomes.
This leader should have a history of successfully integrating themselves into the existing organization as an effective agent for changeThis leader will have a reputation as a strategically and commercially oriented executive who delivers results, has proven leadership skills, and strong business acumen.
Primary responsibilities include:
Evolve and drive the analytics strategy across hr.
Consult and partner with hr and business colleagues along with external best practice sources to identify opportunities to use workforce data to improve business results.
Deliver business insights and actions:
Evaluate “what happened” by combing multiple data sources (measure and report).
Diagnose “why it happened” by conducting analysis (analyze and survey).
Predict “what will happen” by developing statistical models (create predictive models).
Prescribe “what should happen” by presenting evidence-based insights (engage with business).
Tell a compelling and actionable story with data by presenting insights in a consumable format for varying audiences.
Serve as the data steward for hr, to include governance, security, and access.
Lead the continual build of the hr data warehouse to optimize analytic capability.
Partner with other analytical groups throughout the organization to share data and insights and leverage knowledge.
Harness the power of our hr data repository to create personalized and customized colleague experiences.
Leverage artificial intelligence and machine learning to drive innovation in hr.
Support the chro with insightful analytics for the ceo and board of directors.
Lead and develop a team of 7-8 highly specialized professionals.
Qualifications
Required skills/experience:
10+ years of analytical experience.
Demonstrated effectiveness in leading an analytics function.
Working knowledge of statistical analysis including predictive modeling and text analytics as well as the use of data visualization tools.
Knowledge of the various tools and technology available in the market to deliver a progressive analytics strategy.
Advanced research and survey design skills.
Strong microsoft excel and powerpoint skills and knowledge of tableau, r, alteryx or other data visualization, analysis or preparation tools are a plus.
Highly effective written and verbal communication skills, including the ability to explain data and findings to a non-technical and executive audience.
Strong consultative skills.
Ability to prioritize among competing demands in a fast-paced environment.
Demonstrated attention to detail, problem-solving, and critical thinking.
Education, certification, and/or other professional credentials:
M.sOr ph.dIn industrial organizational psychology, industrial relations, economics, or other related social science field.
Hours and work schedule
Hours per week: 40
Work schedule: mon - fri
Why work for us
At citizens, you`ll find a customer-centric culture built around helping our customers and giving back to our local communitiesWhen you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal employment opportunity
Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal employment and opportunity employer/disabled/veteran
Citizens is a brand name of citizens bank, n.aAnd each of its respective affiliates.
