Clarivate(tm) is a global leader in providing solutions to accelerate the lifecycle of innovationOur bold mission is to help customers solve some of the world`s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual propertyWe help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise.
We now have more than 8,500 colleagues in over 40 countries worldwide, and we work with over 200 partners to deliver value and success for our customersToday, clarivate is a publicly traded company, listed on the new york stock exchange under the ticker nyse:clvt.
Clarivate is committed to building, nurturing, and developing a diverse culture of belonging where new colleagues can bring their authentic self to work every day! join us!
Management (50%)
Manages and coaches a team of regulatory solutions analysts, regulatory solutions consultants and business application consultant to grow their regulatory and consultancy skills
Recruits and retain talents
Manages external workforce of contractors.
Conducts mid-year and annual employee reviews for direct reports
Business development (30%)
Provides responses to any received rfi and rfps.
Holding scoping discussions with customers to ensure clarivate analytics have a robust understanding of a customer’s needs and requirements for any given project.
Working with consulting services colleagues to provide robust effort estimates for scoped projects.
Drafting customer facing materials to support commercial discussions such as concept notes and proposals.
Build a sustainable pipeline of services offerings and projects by identifying clients, understanding client requirements, and delivering unique solutions to each clients needs.
Communicates services offerings of the practice area, in rfp responses, and in support of individual opportunities to sales and to customers.
Develops case studies that describe practice area offerings and ensure those case studies are communicated and accessible.
Participates in opportunity development, to architect solutions and support the planning of services projects from inception to contract closing.
Collaborates across ip&s services to propose the highest value offerings to customers.
Supports small proof of concepts to demonstrate technical proof during the sales process
Coaching of solutions specialists to increase their knowledge of regulatory services to support presales discussions
Regular pipeline review with solutions specialists and sales to ensure we have a clear vision of the pipeline
Working with proposition to align product and services
Project delivery support (20%)
Become an integral member of the customer facing team of the life sciences consulting services team.
Act as the primary point of contact for the customer throughout a project’s lifecycle with responsibility for the service quality and deliverable quality of regulatory projects to customers.
Act as the project manager for regulatory consulting services to ensure successful delivery of each assigned project.
When required co-ordinate resources across the life science consulting services and regulatory intelligence teams to ensure the successful delivery of relevant projects.
Escalates any project risks and delivery issues to the director / global practice lead for action and resolution.
Supports and delivers small pilot projects to validate understanding between the proposed solution and customer needs identified during the sales process.
Support the delivery of non-regulatory consulting services as required and agreed with both their direct and matrix managers.
Collaborates with the life sciences consulting services teams in architecting solutions to client needs by employing the clarivate analytics suite of databases, prior industry knowledge and insights gained from primary and secondary research.
When necessary coordinates across life science practice areas to support projects that require collaborations across skills and assets.
Escalates delivery issues to srManagement to support measures to meet client needs.
Ensure projects management and reporting
Qualification and experience:
Master’s degree in life sciences with at least 15 years’ experience in pharmaceutical regulatory affairs/regulatory intelligence in a given territory (europe, asia, north america/latin america).
At least 12 years’ experience as a managing consultant to pharmaceutical or medical device companies in regulatory intelligence.
Experience in supporting regulatory consulting services from initial discussions to delivery.
Knowledge and skills:
Expert knowledge in key areas of responsibility e.gOperating systems, networking technologies, security standards
Expert knowledge of relevant markets
Excellent customer service skills
Strong problem management, troubleshooting and analytical skills
Demonstrated ability to work with and manage virtual teams to successfully deliver projects
Demonstrated ability to learn and understand internal systems and processes
Able to work well under pressure in a demanding environment
Independent worker with excellent time management and escalation skills
Experience with remote access tools and methods
It is the policy of clarivate to provide equal employment opportunity (eeo) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local lawIn addition, clarivate will provide reasonable accommodations for qualified individuals with disabilities.
