Job details
Job type full-time
Full job description
Title: loan processor (non – lo – processor) job status: full time/hourly reports to: loan processing team leader department: loan operations amount of travel required: none vanderbilt mortgage and finance, incWas established in 1974 and currently services over 200,000 loansOur strength as an organization is rooted in the quality of our people and productsWe are an equal opportunity employer committed to creating a diverse workforceFurthermore, we`re financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presenceWe`re professionally strong, from entry level to more experienced positions, we`re actively recruiting individuals who are passionate, positive, and eager to learnAs a member of our team, we will equip you for success, you`ll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balancePosition summary: the loan processor position exists to collect, evaluate and prioritize the necessary elements to approve and build a loan using federal and state regulatory guidelinesThis role does not negotiate or advise credit termsEssential functions:
Manages the loan pipeline to ensure loans fall within federal and state regulatory guidelines along with company policies and procedures.
Minimizes points of contact for customer, often communicating on behalf of various internal groups, including but not limited to loan specialists (lo) and land examiners.
Provides detailed expectations communicated to and between buying customers and home center team members using various methods.
Conducts real-time assessment of customer readiness and resource availability to successfully move forward with a home loan.
Determines proper documentation required based on income/employment types and loan types
Verifies income, employment, and other financial stipulations to ensure the customer’s ability to repay the loan.
Calculates income using information verified borrower criteria on behalf of the loan specialists (lo).
Re-computes debt ratios on behalf of the loan specialists (lo).
Collects required pre-acceptance documents from the customer prior to full approval.
Cooperates with outside parties to collect and verify crucial financial information such as employers, landlords, tax returns, p&l statements, balance sheets, pension/annuity letters, check stubs, benefit letters, etc.
Gathers and sorts items collected by home centers including but not limited to customer identification, property owner’s agreements, park address and contact information, home invoices, trade home titles, proof of property ownership, real estate purchase agreements, etc.
Monitors the accuracy of documents submitted by 3rd parties such as real estate agents, individual land sellers, homeowner insurance companies, non-cmh manufacturers
Verbally verifies facts regarding non-borrowing spouses, private property owners, local government offices, etc.
Collects and verifies stipulations deemed necessary from the loan specialists (lo) to include verification accounts are paid in full, bi-weekly mortgage requirements, job gap letters, site rent, living expenses, landlord references, etc.
Orders and verifies vmf system generated items such as flood certification, title commitments, etc.
Instructs various 3rd party vendors to provide loan items such as appraisals, surveys, closing invoices, vendor approval documents, and e-signatures.
Requests and reviews used home repairs as necessary.
Meets and regularly maintains department phone availability and standards to include but not limited to call quality, accuracy, loan turn time, and raving fans index (rfi).
Accurately documents conversations and activities in link.
Promotes and protects company reputation while avoiding costly fines.
Performs other duties as assigned.
Qualifications:
High school diploma or equivalent required, college a plus.
Remote work available with the ability to train and work from home.
Computer competency with microsoft office and typing skills at minimum 40 wpm.
Ability to conduct research and make knowledgeable decisions regarding issues related to mortgage loan processing.
Great attention to detail, organizational skills, and ability to perform under pressure while maintaining accuracy.
Positive, resilient attitude while remaining flexible to change.
Self-motivated and dependable.
Ability to work in a solution oriented, team environment.
Must have excellent communication skills, especially verbal and phone etiquette.
Willing to learn, hard-working, determined, and assertive.
Effective at multitasking and quickly adjusting prioritization of loan files.
Physical demands:
Must be able to remain in a stationary position 75% of the time.
Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
90% of communication completed via phone; effectively talk and type at the same time.
Ability to identify and assess account status and determine appropriate process.
Constantly works in an indoor temperature controlled, sealed window office environment.
Benefits:
Medical and dental plan with prescription coverage and vision
401(k) includes 100% company match of the first 4%
Paid time off days (pto), paternal leave, and holidays
Enjoy coming “home” to our brand new, state-of-the-art home office
Robust wellness programs, on-site workout facility, and restaurant
Tuition assistance for your first degree!
Work-life balance
Community involvement including volunteer paid time off (vto)
Collaborative and energetic work environment
Professional development and promotion opportunities
Generous bonuses!!!
