Job details
Job type full-time
Full job description
About cleo: at cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.
Cleo is the leading family benefits platform that picks up where the healthcare system leaves offWe combine the expertise of our team of guides and specialists—parent and maternity coaches, doulas, lactation consultants, sleep experts, and more—with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.
Cleo is offered by over 100 leading employers, including global fortune 500 leaders and industry innovators like salesforce, pepsico, the learning care group, and pinterestWith $81m raised from top investors including nea, greylock, and transformation capital, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sectorNow we`re looking for experienced and passionate team members like you to join us.
Title: people operations coordinator
Overview: as cleo’s new people operations coordinator, you will play a vital role in ensuring every candidate receives a stellar interviewing experienceIn this role, you will be responsible for scheduling candidate interviews and guiding candidates throughout their hiring journeyYou will work closely with the hiring teams to develop a calibrated interviewer list and establish standards in the interviewing processYou will also have the opportunity to collaborate with people operations on various culture initiatives and programsThis role reports to the vp of people.
Key responsibilities:
Coordinate phone screens, calendar management, and virtual interviews for all open roles
Maintain our applicant tracking system (lever)
Partner with teams to learn about, prioritize, and fulfill hiring needs
Help implement and update recruiting processes by identifying opportunities for efficiencies
Provide onboarding support for new team members with people leadership
Establish relationships with candidates, hiring teams, and the greater people operations organization to initiate projects of impact to refine our processes and improve our delivery
Provide first level response support for employee hr questions
Responsible for general people team administrative support including scheduling meetings, people team meeting note taking, and action item follow up
Other ad hoc projects as needed
To be successful in this role you may have:
At least 2 years of experience as a talent coordinator (or equivalent) with a high-growth company
Proven experience in process management
Strong organizational and prioritization skills
Adaptability and strong problem solving skills
Excellent written and verbal communication skills; an ability to be professional, service-oriented, and articulate with an exceptional customer-oriented experience
Self-motivation with the ability to be hardworking, coachable, and willing to learn new skillsYou are excited about delivering exceptional candidate experiences
Ability to efficiently balance competing priorities and make decisions that best support the team and the candidate
Ability to switch seamlessly between both the strategic and tacticalYou are a do-er who thrives on action and improvement, but you do so thoughtfully: leveraging data, industry best practices, and building scalable solutions for the long-term
The ability to thrive in a rapidly-growing environment while maintaining professionalism, confidentiality, and composure
An eagerness to work in an ever-changing, fast-paced startup environment
Background in and/or passion for working in health services related to women’s health, maternity, or childcare
Experience in healthcare, healthtech, benefits administration, or a similar field (a plus)
#li-remote
We don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.
Cleo is proud to be an equal opportunity employerWe do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
