Job details
Job type full-time
Full job description
As the leader in transit technology, clever devices` vision is to make meaningful contributions to worldwide mobilityOur goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the worldWe are continuing to grow, and are looking for a field service technician.
The field service technician is responsible for field service calls, diagnostic repairs and maintenance updates on clever devices electronic and computerized equipment at the customers or transit authority’s facilitiesThe field service technician is additionally responsible for managing spare parts inventory as well as the care and service of the company vehicleThis position will service our clients in the washington dc and fairfax, va areas as well as parts of maryland.
Primary responsibilities:
Handles all service calls and completes diagnostic repairs and maintenance updates
Manages spare parts inventory
Responsible for care and maintenance of a company service vehicle
Maintains a thorough working knowledge of clever devices electronic and computerized equipment as well as associated software
Configures, repairs, maintains, updates and installs clever devices equipment on a regular basis
Serves as point of contact at customer location for any and all service inquiries
Anticipates and trouble shoots any issues to ensure continual quality for the customer
Proactively reports trends in repairs and maintenance to supervisor
Creates and maintains a log of all service repairs, maintenance and updates
Ensures all repairs and maintenance are completed to customers satisfaction
Works onsite at the customer facility or at the transit authority, and maintains business etiquette standards of clever devices
Ensures they maintain a clean work site whether at customer facility or transit authority.
Position may require weekend, overnight, and on-call shifts
Skills required:
3+ years experience as a mechanical service technician
Hands on experience with electronics and computer systems
Working knowledge in networking and software applications
Clean driving record that is maintained as such for insurability
Superior trouble shooting and problem solving skills
Strong computer skills including working knowledge of, ms office including word and excel, and ability to learn new programs such as axapta or customer specific software
Strong organizational skills
Good interpersonal skills
Strong time management skills
A.a.s or equivalent
Ability to travel up to 50% within the united states.
Please note: clever devices mandates that all of its employees are vaccinated against sars-cov-2 virus (covid-19), unless a medical or religious exemption applies.
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