Job details
Salary $15.00 - $16.50 an hour job type full-time
Full job description
Full job description who is client focus? our mission at client focus is simple: protect more peopleOur company was founded on making sure clients` livelihoods, families, and assets are protected to the highest capabilityOur company has been the leader in our industry since 2001 setting over 1 million insurance and financial review appointments for over 8,000 fortune 50 insurance agentsWhile also helping foster a strong relationship between the insurance agent and their client, thus driving long-term customer retention between the two.
What you will love about us:
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
Flexible schedule to fit with your home life so you can thrive inside and outside of the workplace.
Personal and career development.
Paid time off for full-time employees.
Occasional opportunities for overtime.
Opportunities to receive a bonus.
Weekends and holidays off.
Performance based raises and promotions.
Experience as an account administrator.
What does client focus do? our am`s schedule high-quality review appointments for existing policyholders across the united statesClient focus works with top insurance agents from companies like state farm, allstate, farmers, and farm bureauBy doing so, you give the agent an opportunity for customer retention, business growth and ensuring clients are properly protected in the event of a catastropheOur am’s act as a trusted customer service representative over agent accountsIt’s truly amazing, we can make sure people’s lives and assets are protected, and help our agents become even more successful at the same time.
What does the day-to-day look like?
Manage 20-25 agent accounts, answer customer questions, and ensure they remain on service.
Make 150-200 outbound calls per day to existing clients to schedule insurance and financial reviews.
Call to confirm appointments the day before.
Handle all reschedules that the insurance agent requests.
Promptly handle any kind of customer concerns, ensuring the problem is resolved in a timely manner as a trusted customer service rep and advisor.
Must haves:
Customer service experience.
Ability to professionally, and effectively communicate via phone and e-mail.
Able to perform in a culture of high accountability and low supervision.
Demonstrates strong time management through multi-tasking.
Our values: client focus has a set of eight core values that are non-negotiableWe make every business decision based upon these things, including our hiring! familiarize yourself with what is important to us:
Outcomes -results matter most; merely working hard is insufficient and sometimes unnecessary.
Love -we care deeply about our coworkers, customers, and community.
Customers -we understand and deliver on our customers definition of success.
Growth -success is when our employees, customers and our company all grow and thrive.
Change -we reward and promote people who challenge the status quo and achieve excellence.
Freedom -people are amazingExcept when you try to control them.
Stewardship -we treat our customers’ business like our own.
Team -we are working together to accomplish something great.
Job type: full-time pay: $15.00 - $16.50 per hour benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Schedule:
8-hour shift
Day shift
Monday to friday
Supplemental pay:
Bonus pay
Education:
High school or equivalent (preferred)
Work location:
Mesa, arizona
Taylorsville, utah
Work remotely:
Conditional
Job type: full-time
Work location: multiple locations
