Job code : jpc - 514
No of positions : 1
Let’s work together
Position: business analyst
Location: remote
Who we are
Cloud and things is building a platform to allow you to build your career! our goal is to solve problems and deliver results for our clientsAt cloud and things, you can be a part of the transformation of the public sector’s it environmentOur team is on the forefront of helping to solve the government`s most complex it challengesIf you are seeking a role that offers you the opportunity to work on rewarding projects, consider a career with cloud and things.
Summary
The new york state energy research and development authority (nyserda) is seeking a business analyst to join the single-family residential team to help with the design, requirements gathering, data mapping, implementation, acceptance testing, process improvement, and training for our single-family residential systems.
The business analyst will be supporting the single-family residential team by developing requirements documentation, data mapping, implementation, acceptance testing, process improvement strategies, as well as helping to drive system adoption by working with stakeholders to train them how to use the system and processes to achieve desired business goals.
Responsibilities: knowledge, skills and abilities:
3-6 years of experience in a business analysis role
Experience in documenting requirements and specifications, and creating visual aids representing business processes using standard methods.
Experience with project management methods processes, standards, and tools.
Ability to elicit functional needs from business users and translate those needs to existing functionality to avoid customization wherever possible.
Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgement.
Ability to help identify and drive the best possible solution when presented with a series of opportunities and constraints.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group.
Customer orientated, with active listening skills and the ability to understand and define and document business needs comprehensively.
Basic understanding of salesforce, sharepoint 0365, jira, or peoplesoft a plus
The business analyst must be able to communicate effectively and:
Work with functional business leads and other business analysts to develop and transform requirements into systems design and implementation.
Participate in design strategy sessions for data integration, storage, reporting strategy.
Proactively communicate and collaborate with stakeholders and developers to analyze information needs and functional requirements and deliver the following artifacts as needed: project charters, business process diagrams, business requirements, functional requirements, use cases, traceability matrices, test cases and user interface design.
Collect, document, map, and analyze business process and system dependencies.
Gather, synthesize, and document business requirements.
Effectively communicate status, collaborate, and problem-solve with relevant stakeholders.
Collaborate with colleagues to identify recommendations for process improvements, overcoming constraints, and resolve difficult operational and technological issues.
Identify and report risks to management.
Document and assist with defining quality attributes, external interfaces, constraints, and other changes to the design and implementation of various systems which includes but not limited to: salesforce, sql database environments, sharepoint o365, and peoplesoft.
Manage ongoing support requests and research / document the needs behind those requests.
Work directly with and serve as the liaison between system integrator, business unit subject matter experts, technology teams, and support teams.
Assist in quality assurance and defining testing strategies and risksProvide significant contributions in the testing and debugging of new functionality and data integration.
Develop training resources to support implementation.
Assist in the improvement and integration of automation and tools designed to support work and decision making.
Recommend leveraging existing functionality that might be available rather than building new.
Support data managers and staff to integrate data derived from source systems as needed.
Design and present a plan for integrated data storage with it staff
Determine type of specialized reports needed, data to be included, and traceability from source system to pull and populate data storage.
Expected deliverables
ABusiness process maps
BBusiness requirements
CStatus reports
DTraining resources
Cloud and things complies with all applicable federal, state, and local laws regarding recruitment and hiringAll qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
