Date posted:
2021-07-26-07:00
Country:
United states of america
Location:
Hnc01: utas headquarters (hs) 2730 west tyvola road, charlotte, nc, 28217 usa
Collins aerospace system seeks an experienced digital technology (dt) professional to support our digital asset management programThe successful candidate will support and enhance our asset management program, processes, and daily operationsThe candidate will work with the relevant stakeholders to drive accuracy, visibility of data, and drivers for change with a focus on creating best practices to achieve optimal asset managementThe candidate will act as a subject matter expert and primary point of contact for hardware asset management, as the focal point for pc refresh support, and will lead the development and management of our centralized it asset disposal programThis individual can sit at any collins aerospace domestic location or remote.
Primary responsibilities:
Drive asset optimization and financial management to support reduction of cost and complexity of the asset environment, including:
Forecast equipment purchases ahead of major initiatives
Assist in planning for capital expenditures to optimize the useful life of assets
Monitor warranty repairs, device replacements, and recalls
Plan for equipment eol
Monitor assets ordered, escalate non-receipt, assist field services with rma on doa devices
Development and management of hardware salvage / itad program, including:
Maintain relationship with disposal partner
Monitor sanitization and disposal queues, escalate when needed
Track revenue recovered from disposed devices
Monitor proof of sanitization and proof of destruction is kept for every asset record
Perform quarterly audits of process and adherence
Maintain process documentation for all key asset lifecycle stages
Act as escalation point for process questions, missing hardware, etc.
Develop and deliver training material to asset coordinators
Create and show performance analysis of all asset management initiatives and deliver those metrics to dt leadership and business stakeholders
Drive automation of asset management activities to reduce process cycle times and increase accuracy
Work closely with other service management process owners to ensure effective touch points with itsm processes such as incident, request, and configuration management
Complete special projects as assigned by service management leadership and infrastructure team managers
Basic qualifications:
Bachelor’s degree and 8 years of prior relevant experience or advanced degree in a related field and minimum 5 years experience or in absence of a degree, 12 years of relevant experience is required
Must be a u.sPerson/permanent resident `green card` holder
Must be willing and able to travel less than 10% of the time
5 + years relevant experience in the it industry
3 + years relevant experience in it asset management
Experience with servicenow itsm platform, especially with asset management (amdb)
Understanding hardware tracking strategies
Knowledge of and experience with management of hardware assets and understanding procurement hardware order fulfillment
Deep experience in analyzing and interpreting data
Audit experience
Proficiency with microsoft office suite, especially excel and powerpoint
Ability to work in a large and matrixed corporate environment
Ability to work with and influence all levels of management
Ability to effectively communicate technical actions to a non-technical audience
Excellent written and verbal communication skills
Customer service oriented
Desire and ability to quickly learn and apply new concepts
Preferred qualifications:
Desired experience with servicenow itsm platform, especially configuration management databases cmdb
Itil v3 or itil 4 foundation certification
It asset management certifications such as certified it asset manager (citam)
Experience with software asset management best practices
Project and program management planning and organizational skills
Experience with vendor management
Collins aerospace, a raytheon technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industryCollins aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
Do you want to be part of a new, exciting initiative to combine foundational it with new digital technologies? our digital technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processesFrom making aircraft more electric, intelligent and integrated to building new software platforms such as internet of things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digitalIf you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this teamJoin collins aerospace to help us revolutionize the aerospace industry today!
Collins aerospace diversity & inclusion statement: diversity drives innovation; inclusion drives successWe believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customersWe are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibilityWe are redefining aerospace.
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a lifetime income strategy option
Tuition reimbursement
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto, additional life insurance, accident insurance, criticalillness insurance, group legal
Ovia health, fertility and family planning
Employee assistance plan, including up to 5 free counseling sessions
Redbrick – incentives for a healthy you
Autism benefit
Doctor on demand, virtual doctor visits
Adoption assistance
Best doctors, second opinion program and more!
Nothing matters more to collins aerospace than our strong ethical and safety commitmentsAs such, all u.sPositions require a background check, which may include a drug screen.
Note:
Background check and drug screen required (every external new hire in the u.s.)
Drug screen only performed on re-hires who have been gone for more than 1 year
At collins, the paths we pave together lead to limitless possibilityAnd the bonds we form – with our customers and with each other - propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day.
Raytheon technologies is an equal opportunity/affirmative action employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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