Job details
Job type full-time
Full job description
Description: location: usa, preference for boston, ma
Reports to: gm & chief customer officer
Position summary
Comlinkdata helps major players in the telecom ecosystem understand and improve their market performanceWe do this by leveraging our proprietary data, analytics expertise, and telecom industry knowledge in an ongoing engagement with our clients, helping them to make better marketing decisions that ultimately attract and retain more customers.
We’re looking for a vice president to join our client analytics & insights (cai) leadership teamThe cai team works in close partnership with clients to turn comlinkdata’s proprietary data into real, actionable insights and recommendations for our clients to drive important go-to-market decisionsThe person in this role will lead our engagement across multiple tier 1 cable msos, spanning the breadth of our solutions across broadband, wireless, and device market intelligence as well as network performance measurementYou will be responsible for maintaining and growing key client relationships, working closely with senior executives at our clients and will manage a dedicated team of analysts to support their needs.
The vice president will apply creativity, analytical skill, and deep industry knowledge to our clients’ most critical business questionsThe successful candidate will have first-hand experience creating and executing go-to-market strategies preferably for a cable or telecom service providerThey must be analytically oriented, enjoy working with data and translating it into a compelling story based on an in-depth understanding of both the client and dynamics in the overall marketThe vice president will represent the comlinkdata brand in communications across the client organization, often with senior executives, must have excellent oral and written communications skills and be dedicated to creating an outstanding customer experience.
Responsibilities
Engage deeply with your assigned clients by proactively identifying and communicating opportunities for growth, responding to ad-hoc requests to answer business questions, and delivering regular reports for clients.
Own and manage relationships with assigned clientsWork to ensure high levels of client satisfaction, support contract renewals, and drive sales of new products.
Tell stories with data – starting from a detailed examination of data, develop compelling narratives about market trends and the implication for our clients.
Manage the execution of novel and complex analysis that leverages comlinkdata’s proprietary data and other in-house data sets.
Develop and deliver client presentationsThe vice president will lead junior team members and also contribute independently when creating powerpoint presentations for in-person and remote delivery to our clients.
Serve as an industry expert by analyzing key industry trends, events, and playersContribute to the development of comlinkdata’s thought leadership in the telecommunications space.
Partner with sales and marketing to communicate comlinkdata’s capabilities, product suite, and market insights to clients and prospects.
Understand and anticipate client needs to drive research, product development, and client priorities.
Critically evaluate the methods and procedures used to obtain data in order to ensure validity, applicability, efficiency, and accuracy.
Lead one or more dedicated client teams comprised of 1-4 analysts, srAnalysts, managers, and directors.
Manage performance reviews, mentoring, and professional development for team members.
Maintain an inclusive and supportive team environment that highlights, attracts, and celebrates diversity.
Requirements:
Candidate profile
10+ years of experience in roles with significant focus on marketing strategies, business or data analysis, market research, or management consulting.
7+ years of telecommunications industry experience (broadband, cable, wireless, and/or device markets).
5+ years of experience owning client and/or stakeholder relationships.
Excellent critical thinking and problem-solving skills.
Strong business writing and presentation development skills.
Demonstrated ability to thrive in fast-paced and unstructured environments.
Experience leading cross-functional teams and managing staff development (e.g., reviews, promotions).
Experience in b2b saas businesses a plus.
Prior consulting experience a plus.
About comlinkdata
Comlinkdata is the leading data and analytics provider to the global telecom industryWe synthesize billions of data points daily to help telecom players around the world understand and optimize both network and subscriber performanceClients rely on comlinkdata to help them make faster, smarter, and more data-driven decisions with the customer at the core, helping them drive their business and the industry as a whole forwardAt comlinkdata, we promise to celebrate, support, and encourage our employees to be their authentic selvesComlinkdata is proud to be an equal opportunity workplace.
Founded in 2010, comlinkdata is headquartered in boston and backed by private equity firm berkshire partnersFor more information, visit our website at comlinkdata.com.
Job type: full-time
Work location: multiple locations
