About us!
Computer services, inc(csi) provides financial technology solutions and regulatory compliance software and services to financial institutions and a variety of other industries nationwideWe believe in building genuine partnerships with a unique combination of innovative solutions delivered through a culture of integrity and serviceFor more information on csi, visit our website at www.csiweb.com.
At csi, we believe that rapid innovation will drive our industry forward, but we also believe that customer service, a commitment to community and a culture of integrity still matterWe are dedicated to providing challenging and rewarding careers for our employees across the countryAs a service-focused company committed to delivering industry-leading solutions, we’re seeking the best and brightest to join our team.
Job summary
Database technicians assist with ensuring the performance of the database environmentThey provide first-level database support to functional users and escalate issues as required for resolutionTo help ensure database integrity, efficiency, and storage, they monitor and gather data/stats regarding database traffic, utilization, and performance from which decisions can be madeDatabase (name) are responsible for performing directed data exports and imports and for preparing the documentation for various database activities and/or projects.
Key responsibilities
Monitors and responds to database related queries and issues in a timely fashion; escalates as necessary for dba resolution.
Monitors daily database activities to ensure the reliability and security of databases; collects metrics, documents, and reports areas of concern to ensure csi standards are met.
Assists with testing and documenting database changes and enhancements.
Under the direction of management or a dba, assists with various database maintenance activities to include but are not limited to:
Using system commands and building reports to identify failures; researching anomalies, analyzing the details of the scenario, and resolving problems of a very basic nature; may assist with applying patches and executes scripts to ensure access and the consistency of data.
Codes programs to derive logical processes on technical platforms.
Writes sql jobs, or modifies stored source code, for efficiency defragmentation and the updating of database statistics.
Assists with capacity planning, data loading and maintenance plans.
Help with upgrades and database back-up activities as required.
Assists with documenting database schemas and models (e.g., functions, tables, stored procedures, data dictionaries, etc.)
Performs other duties as assigned.
Primary results accountable for achieving
Accurate database usability and performance metrics.
Accurate and timely database-related documentation.
Properly tested changes and enhancements.
Proper follow-up when communicating efficiencies to other areas at csi.
Environment returns to normal operation following support calls.
Job requirements
Education & certifications:
Accredited university, college, or trade school education and/or equivalent experience.
Experience:
Professional level position in described technologySix (6) months related job experience preferred but may not be required and will be assessed with managerial discretion.
Required skills:
Demonstrated technical competencies with the ability to learn various database technologies (e.g., ms sql, mariadb, mysql, dmsii, etc.)
Mathematical, reasoning, troubleshooting, and analytical skills
Strong written and oral communication skills
Ability to work in a collaborative and teamwork-focused environment
Relationship building
This position requires contact primarily within the department and contact within the company on routine mattersContact outside the company is minimal.
Decision making
This position requires detailed instructions to work, decisions are made occasionally.
Supervision received
Close supervisionAssignments are both task-oriented and objective-orientedWork is reviewed while in process and upon completion for quantity and quality.
Work environment
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this jobReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel: no travel typically required.
Physical demands:
The employee is regularly required to sit, talk, and hear, and use hands to finger, handle or feelThis position requires close vision (clear vision at 20 inches or less).
Note: the basic need to look at a computer screen up to 8 hours a day.
