Job details
Job type full-time
Full job description
About conduent: through our dedicated associates, conduent delivers mission-critical services and solutions on behalf of fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on themYou have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every dayJob description:
Primary role
The candidate will be responsible to drive development and implementation of the global vision and strategy it software and provide flexible, responsive, and innovative sourcing support to the business area.
The candidate will be responsible for partnering and act as a trusted advisor to the executive leadership and functional leadership to drive strategic sourcing and supply management.
Category knowledge: extensive knowledge in it software including (ibm, microsoft, oracle, salesforce) a preferred candidate will be experienced in several of the sub-categories.
Strategic sourcing: proven expertise with the various sourcing tools and analytical methods commonly practiced and used within a world-class global procurement organization.
Skills and knowledge: extensive knowledge of category management practices and principlesDemonstrated / proven skills and knowledge required to contribute to a global procurement organization.
Span of control: the position is global in scope and be expected to manage a total expenditure of $800m-$1bThe individual must understand and be an expert in developing global strategies including through the lens of a local market/country to ensure the implementation meets the all business requirements.
As global procurement influence is still growing within conduent, the role will need to work closely with the functional business unit heads to create value added category strategies and hold strong sourcing events within their functionThe candidate will need to have very strong interpersonal, communications and problem-solving skills as they will interact with very senior and high profiled leaders across conduentThey should display a passion for strategic sourcing, supply management, operational procurement, and leadership.
Essential functions / responsibilities
Category management & delivery
Personally, develops, leads, and manages larger sub-categories.
Develops with team an end-to-end category strategy, mapping out the current landscape and defining an improvement plan for the near, mid, and long-term to stimulate interest from and engagement with stakeholders.
Activities such as: market research, demand management, specification development, spend analytics, category strategy development, business case development, negotiation, e-procurement & e-auctions, supplier relationship management, and stakeholder engagement.
Deliver procurement activities, including enabling the business to self-serve post contract management (pcm), kpi & sla development and tracking, stakeholder engagement, communications, risk and supplier relationship management (vrm).
Utilize established tools/systems & adherence to policies (ariba).
Feed success stories into overall global procurement communication.
Strong negotiation strategic experience with mega software suppliers, oracle, sap, ibm, microsoft.
Client/internal stakeholder relations
Demonstrating value delivery to a target audience of vp/srDir / dir level stakeholders to reinforce stakeholder buy-in.
Be able to engage leaders to gain insights and perspective.
Understand business area needs, strategies and priorities and service accordingly.
Ability to explain global procurement practices, benefits to the organization, the value of supplier relationship management participation in post contract management.
Demonstrate conduent values in all relationships (including suppliers).
As the procurement leadership team is responsible for business-wide engagement, this role is equally responsible for the credibility and reputation of global procurement as a value-adding team“selling” procurement is a key part of this role.
Specifically, where the business is not engaged, or late, finds ways of improving engagement and develops a plan of action.
Ability to address urgent needs of the business effectively and efficiently.
Ensure global procurement is a commercial asset and not just a compliance function.
Champion and enact pan-business sourcing to leverage conduent’s buying power.
Show the business how to make their budgets go further or get more for less.
Be knowledgeable in best procurement practice for the category (sub-categories)
Co-develop and execute sourcing strategies with the business, expertly advising and guiding the process to the best-fit approach, tactics, and tools (e.gOutcome-based specifications, rfp/rfi/rfq builds, e-auctions, kpi/sla development).
Meet regularly with stakeholders to ensure alignment & solicit feedback.
Processes, metrics & execution
Track progress against objectives; refine and develop audience-specific updates.
Use market research to ensure that conduent stays abreast of latest market cost/value/innovation developments per category.
Work in collaboration with global internal audit/risk and other functions to ensure compliance to policies and audit remediation.
Responsible for the negotiation and contract management process, including facilitating extended team members involvement (e.gLegal, quality, tax, security, and data privacy).
Responsible to the stakeholder for the timely procurement of contract services required for company operations.
Create, prioritize, and plan a pipeline of opportunities to deliver the saving objectives
Overall follow the procurement operating model for disciplined execution
Supplier relations
Develop and maintain an annual supplier management plan, including forecasted spend, savings expectations and performance objectives.
Develop and manage a supplier relationship management program to include business reviews, scorecards (supplier performance ratings), and risk management.
Enable conduent to get the best out of its suppliers by working in partnership with them for mutual good business.
Help the business conduct post contract management (pcm) and facilitate supplier relationship management (vrm) with key (top 20%) suppliers.
Ensure procurement, the business and suppliers conduct business ethically, and within the company’s anti bribery and corruption and fcpa guidelinesAlert the leadership to any improper practice.
Encourage supplier diversity.
Leadership of team
Responsible for building and inspiring a team by creating a sense of purpose, engagement, communication, collaboration, marketing and who celebrates successes.
Ability to assess and build a high preforming team that exceeds expectation year over year
Ability to build a compelling, logical case for organizational change
Ability to self-reflect and aware of areas that can and should be improve by proactively building out case scenarios and make recommendation to implement and driving change.
Educations / education requirements
Ba or bs required; mba preferredProcurement qualifications are a plus (e.gCspm, app, ism, ipmm or mcips).
Demonstrated ability of working with and managing cross functional strategic procurement teams in a global, complex, changing environment to deliver value-added results to the organization.
15 + years of experience in global strategic sourcing procurement organizations in a regulated environment (examples: financial, insurance, government, biomedical or the like).
Expertise in developing, leading, driving and managing supplier and contract negotiations including achievement of tco valueExtensive knowledge of category management practices and principles.
Leadership skills to effectively direct, drive and achieved results in a global organization, ability to communicate direction and influence others.
Demonstrated ability to deliver value-added results to the organization by driving department financial analysis principles and procurement discipline.
High level of client focus and an ability to adapt to a rapidly changing environment.
Ability to think strategically, communicate expectations, drive a globally diverse team to achieve results.
Mastery of functional expertise and role.
Key skills / competencies living our leadership behaviors is a basic expectation for all conduent procurement employees.
Conduent procurement expects all employees to embody the following:
Leadership behaviors
Be positive
Be accountable
Be results oriented
Be an excellent manager of self and others
Strategic thinking: understands clearly key external developments and trends, such as market needs, competition and technology that are likely to impact the business and builds this knowledge into an end-to-end category strategyDevelops solutions that reflect a thorough understanding of conduent’s strengths, weaknesses, opportunities, and threatsAddresses potential issues through effective planning and resourcingApplies extensive, expert knowledge and experience to support the business directionCan take complex, abstract ideas or situations and distill the fundamental issues and articulate the solution in an easy to understand way.
Teamwork: fosters an environment of collaborationUnderstands and values the collective strengths and experience of the team and knows when to draw on complementary skills to meet the required objectivesActively builds bridges between areas by uncovering and working to remove barriersWorks hard to generate commitment and loyalty across the team.
Leadership: actively promotes new ways of looking at problems, processes, or solutionsEstablishes rapport and responds in an approachable manner with wide range of contactsPuts systems in place and engages in personal interactions to promote sharing of key learnings and best practices across the organization.
Serving clients/stakeholders: adapts quickly and resourcefully to shifting priorities and rapid change within conduentDemonstrates tolerance for ambiguity and uncertainty while delivering a service and value for internal conduent customersRecommends process improvements that will greatly improve quality, and establishes effective systems, processes, and procedures to get work done and transfer knowledgeBrings fresh perspectives, innovation, ideas & best practice into conduent.
Other job components
Must support business needs within conduent and be aligned with global procurementMust be able to understand and deliver savings from the sourcing and operational complexities of the category of spendMust be able to work on cross-functional and/or cross-site teams to achieve objectivesStrong team leadership and sound diplomacy skillsSuperior negotiating skills while representing conduent to suppliers and negotiating formal commitments for services/products which are strategic to conduentKnowledge of multiple spending patterns, supplier processes, business processes across the company must be employed to effectively make decisions representing internal clients and the relationships with conduent’s suppliers.
Must support business needs within conduent and be aligned with global procurementMust be able to understand and deliver savings from the sourcing and operational complexities of the category of spendMust be able to work on cross-functional and/or cross-site teams to achieve objectivesStrong team leadership and sound diplomacy skillsSuperior negotiating skills while representing conduent to suppliers and negotiating formal commitments for services/products which are strategic to conduentKnowledge of multiple spending patterns, supplier processes, business processes across the company must be employed to effectively make decisions representing internal clients and the relationships with conduent’s suppliers.
Up to 15% travel may be required.
Closing: conduent is an equal opportunity employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the `submit` button at the bottom of the formFor those using google chrome or mozilla firefox please download the form first: click here to access or download the formYou may also click here to access conduent’s adaaa accommodation policy.
