Description:
Join our growing team today - conifer realty, a home for possibilities…
Conifer is a nationally ranked, full-service real estate company specializing in the development, construction, management and ownership of high-quality, affordable housing communitiesSince its inception in 1975, conifer has grown considerably – currently owning and managing over 15,340 multifamily units representing over 228 apartment communities in new york, new jersey, pennsylvania and maryland.
This role is responsible for supporting a team of yardi voyager users to enable efficient workflow and good data quality, reducing system and team downtimeExperience in the affordable housing market and strong customer service skills preferred.
Additional responsibilities will include but not be limited to:
Serves as an operations-level yardi administrator for the yardi voyager platform.
Act as an escalation point for the help desk team.
Analyzes system issues to determine whether a ticket must be opened or if users require additional training.
Provides timely responses in a professional, customer service-oriented fashion that resolves core issues as efficiently as possible.
Supports training manager in mentoring, training, and developing users to be self-reliant in yardi.
Keeps current on yardi updates and system changes to ensure software is understood.
Assists with system upgrades, implementations and maintenance when required.
Assists with system setup and terminations when properties are bought or sold.
Suggests best practices for use of the software.
Conifer realty is a professional, service-oriented organization offering a competitive salary commensurate with experience, along with excellent benefits that include ongoing training, promotion from within; paid holidays, paid time off (pto); 401k with company match; medical, health savings account, dependent care flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program.
Apply today via our website link: http://www.careersatconifer.com and scroll to job #ny21181 to complete our application process and attach your resumeYou will hear directly from the hiring manager on next steps in the processThank you for your interest in joining the conifer team!
Conifer realty llc is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristicMinority/female/sexual orientation/gender identity/disability/veteran.
Requirements:
Successful candidates will have (required skills):
Minimum 2-3+ years property management experience.
Some experience or knowledge of housing subsidy compliance programs (hud, low income tax credit, rd, home, others) desired or willing to learn quickly.
Yardi voyager software modules helpful; affordable platform a plus.
Strong excel skills and attention to details.
Good accounting/bookkeeping knowledge in ar, ap, monthly operation statements.
Excellent customer service skills to support/train site teams on yardi functions.
Good listening skills with effective training and problem-solving skills.
Bachelor’s degree preferred or minimum associates degree required; high school diploma/ged equivalent required.
Housing industry certifications a plus or willing to obtain.
Additional skills needed include:
Ability to thrive in a fast-paced, deadline-oriented work environment.
Excellent oral and written communication skills.
Ability to work independently and effectively support a team.
Attention to detail required.
Ability to learn a variety of business applications specific to our industry.
Excellent time management, organizational and multi-tasking skills with ability to meet deadlines.
Collaborative, friendly to handle issues as they arise.
Proactive; eager to learn and take on new responsibilities.
Resourceful; problem-solving skills.
Business professionalism and excellent business judgment.
