Job details
Job type full-time number of hires for this role 1
Full job description
Job summary
Assists the quality improvement department with reviewing and maintaining satisfaction surveys, internal monitoring activities, packet/form maintenance and special projectsProvides peer mentoring and training to coworkers and conducts advance reporting and oversight activities.
Job duties
Review and maintain satisfaction surveys, internal monitoring, report support, and form/packet maintenance
Promote cohesiveness in the office environment
Support day-to-day operations and client advocacy
Effective written and verbal communication
Comply with applicable legal requirements, standards, policies, and procedures
Conduct advanced reporting and oversight activities
Demonstrate dependability
Demonstrate effective problem solving and decision-making skills
Exhibit computer efficiency
Assist with special projects
Maintain necessary skills and knowledge to coordinate work flow
Monitor deliverables and ensure timely completion of projects
Participate in professional development and training activities
Prioritize and multitask effectively
Provide peer mentoring, training to coworkers
Knowledgeable about specific program requirements
Collaborate with managers on project deliverables
Other duties as assigned
Qualifications
Bachelor’s degree preferred
Previous office experience preferred
Combination of education and experience
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform dutiesThe noise level in the work environment is typical of that of an officeIncumbent may encounter frequent interruptions throughout the workdayThe employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 poundsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job type: full-time
Benefits:
401(k)
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
Day shift
Work location:
Fully remote
Work remotely:
Yes
Work location: multiple locations
