Job details
Job type full-time
Full job description
C1 company overview: convergeone: 1 contact, 1 connection, 1 choice
Convergeone is the foremost, single-source provider of advanced communications and data technology for businessThat means if it`s digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and moreAnd we`re 100% passionate with designing, implementing, managing and supporting our customers` every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of it and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is convergeoneCharged by greatness video: https://www.dropbox.com/s/62ewzbd6hglwker/convergeone%20final.mp4?dl=0 overview:
Summary
The design engineer is a highly motivated, skilled resource with a strong work ethicThis position primarily focuses on creating and maintaining the technical design for their respective area of expertiseThe position is responsible for working with solution architects and customers to determine criteria for the solution design and then creating and maintaining the solution design thru the sales cycle processAdditionally, this position is able to explain, position and justify costs related to their respective designs.
Responsibilities: essential functions
Prepares technical designs using manufacturer design tools for product area of focus (typical focus areas can be avaya, cisco or both)
Able to evaluate customers current solution elements, understand those elements and apply toward any designs
Serves as the technical design expert in solutions for their respective area of expertise
Provides technical design and sales support for account opportunities
Develops and maintains technical competency and manufacturer certifications for core products and solutions areas in area of expertise
Keeps current on industry changes, participates in manufacturer training events, and continually works to improve techniques and sales knowledge
Provides timely and accurate product designs as part of customer deliverables and may be asked to contribute to statements of work and architecture drawings (visio)
Qualifications:
Required qualifications (specific to domain expertise)
3-5 years in unified communications and collaboration
Broad and general knowledge of unified communication
Good working knowledge in any/all of the following - skype for business, teams, cisco uc, avaya uc, contact center technologies, enterprise networking and cloud based subscription services
Good working knowledge related to sip and cloud based services and architectures
Must have a good working knowledge of the collaboration industry and related protocols, including sip, h.323, webrtc, firewall traversals and voip
Knowledge of ancillary technologies that help govern ip-based collaboration: firewalls, routers, mpls networks, media relays, reverse proxies, etc.
Required qualifications
Proficient at all microsoft office products; outlook, word, excel, powerpoint, visio and sharepoint
Good customer facing skills
Excellent verbal and written communication skills
Excellent relationship and collaboration skills
Certifications or equivalent experience in product area of focus
Ability to work independently with minimal direction resulting in an accurate solution design
Able to manage multiple simultaneous work assignments
Accustomed to working in virtual office environment
Additional information: work environment ability to handle multiple priorities and demands in a fast-paced environmentThis job operates in a professional office environmentThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other duties/changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this jobDuties, responsibilities and activities may change at any time with or without noticeAt any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by convergeone.
Eeo statement
Convergeone provides equal employment opportunities (eeo) to all team members and applicants for employment opportunitiesAll qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran statusFor further details please view the equal employment opportunity posters provided by ofccpHttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm overview (text only): summary the design engineer is a highly motivated, skilled resource with a strong work ethicThis position primarily focuses on creating and maintaining the technical design for their respective area of expertiseThe position is responsible for working with solution architects and customers to determine criteria for the solution design and then creating and maintaining the solution design thru the sales cycle processAdditionally, this position is able to explain, position and justify costs related to their respective designs.
