Job details
Job type full-time
Full job description
C1 company overview: convergeone: 1 contact, 1 connection, 1 choice
Convergeone is the foremost, single-source provider of advanced communications and data technology for businessThat means if it`s digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and moreAnd we`re 100% passionate with designing, implementing, managing and supporting our customers` every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of it and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is convergeoneCharged by greatness video: https://www.dropbox.com/s/62ewzbd6hglwker/convergeone%20final.mp4?dl=0 overview: summary
The senior architect is a customer-facing role associated with the development, scoping, and delivery of advisory services consulting engagementsThe individual is responsible for leading the technical analysis and synthesis of client communication architectures from business–driven use cases as part of advisory services enterprise networking roadmap planning engagements.
The senior architect leverages and improves advisory services proprietary tools, methodologies and frameworks used to internally organize information and learnings, and externally to help clients best understand content relative to technical findings and recommendations.
#li-remote responsibilities:
Essential functions
Client interaction
Correlates information from multiple sources for the purpose of discovering the client’s explicit and implicit networking technology needs and communicates complex/abstract concepts in a manner that is understandable to executive client stakeholders
Plans, conducts, and facilitates cross-functional 1:1 and small group client discovery interviews, and documents findings via the advisory services teams library for sharing, critique, and editing by team members
Maintains effective and timely communication with engagement contact points as appropriate
Publishes deliverables that are 100% accurate, highly professional, polished, and timely ensuring customer satisfaction
Engagement delivery
Analyzing customer networking issues, needs, and interests to formulate a solution architecture that achieves the business objectives
Provides solution architectural consulting
Maintains adherence to the engagement statement of work regarding committed deliverables
Collaborates proactively with advisory services team members to enhance team’s engagement performance, deliverables and client messaging
Works independently and within teams requiring minimal direction
Maintains accurate weekly account of labor/work effort in convergeone approved time system(s)
Business development
Reviews, evaluates, and contributes to development of engagement statements of work
Works closely with national account managers (nams) and regional pre-sales sales leadership to develop business opportunities across existing and new customers
Advisory services practices
Collaborates and shares knowledge with other advisory services team members to improve team business acumen and technical capability assuring consultant capability and consistency
Contributes to continuous improvement, development, piloting and adoption of consulting methodology, services, and toolsets
Contributes to identifying potential new value-added services repeatable in the marketplace
Qualifications:
Required qualifications
5-8 years in an it technical solution consulting role working with large enterprise clients
Excellent oral and written communicator and possess strong interpersonal skills
Ability to communicate with all client and business partner levels
Working knowledge of enterprise networking solutions
Strong, demonstrable business acumen
Comfortable managing ambiguity
Ability to manage multiple concurrent work assignments
Proficient in all microsoft office products; outlook, word, excel, powerpoint, visio and teams
Additional information: work environment ability to handle multiple priorities and demands in a fast-paced environmentThis job operates in a professional office environmentThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other duties/changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this jobDuties, responsibilities and activities may change at any time with or without noticeAt any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by convergeone.
Eeo statement
Convergeone provides equal employment opportunities (eeo) to all team members and applicants for employment opportunitiesAll qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran statusFor further details please view the equal employment opportunity posters provided by ofccpHttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm overview (text only): summary the senior architect is a customer-facing role associated with the development, scoping, and delivery of advisory services consulting engagementsThe individual is responsible for leading the technical analysis and synthesis of client communication architectures from business–driven use cases as part of advisory services enterprise networking roadmap planning engagementsThe senior architect leverages and improves advisory services proprietary tools, methodologies and frameworks used to internally organize information and learnings, and externally to help clients best understand content relative to technical findings and recommendations#li-remote
