Job details
Job type full-time
Full job description
Overview: employee relations coach
Want to be part of a growing brand that’s proud to be 30 years young? with nearly 50 locations in texas, oklahoma, new mexico, and more comin’ across the u.s., the opportunities to thrive with us are endless.
We are searching for a talented and professional employee relations & loss prevention coach to join our dynamic cafe excellence teamYour duties will be diverse and multi-faceted, therefore excellent professional skills are vital for this role.
Provide year-round ongoing support to all of cotton patch cafes in the area of human resources, claims management, investigations and loss prevention, including worker’s compensation, general liability and property claims.
Provide year-round support for employee relations programs, including performance management, annual review process, conducting exit interviews, diversity & equality culture, collecting and analyzing employee data
Cotton patch benefits include:
Competitive salary
15 days pto upon hire + multiple company holidays
$100 cotton patch gift card monthly
Monthly cell phone reimbursement
Medical, dental & vision insurance
Company paid- short term/long term disability & basic life insurance (when signed up for company medical plan)
401k program with company match
Here at cotton patch cafe we believe that our employees should reflect the diverse backgrounds and experiences of all our guests that visit our establishmentsAs an equal opportunity employer, we do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected classEmployment within our management team is contingent upon successfully passing a background check and drug screenApplicants must be eligible to work in the united states and all applicants are subject to our e-verify processing.
Responsibilities: responsibilities:
Handle day-to-day er/lp items as they develop while balancing completion of daily documentation
Participate in the implementation of approved policies and procedures
Manage unemployment claims and work with unemployment vendor
Plans, prepares and devises work schedule, according to workloads and supervisor direction
Provide general administrative support such as preparing correspondence, forms and reports, arranging meetings, composing regular correspondence, processing confidential reports and documents, filing electronic and hard copy, tracking deadlines, and taking down minutes as needed
Manage sensitive and confidential matters like personnel relations, employee relations, and organizational changes, planning and protecting the security of information, data and files
Exercise individual judgment while dealing with potential or real troubles on own initiative and bringing them to manager’s attention
Work independently and in teams to establish effective working relationships with all depts.
Meet standards set by cotton patch café for all areas of responsibility
Conduct research, gathering data and statistical reports, and maintaining statistical information
Interact with and supplying information to employees, area coaches and department heads
Qualifications: requirements:
Associates/degree in human resource management or business management
Hr/lp certifications and surveillance experience preferred
5 years previous experience of excellent performance in employee relations/loss prevention
Travel 50% of the time
Possesses understanding of basic hr principals, osha laws and regulations
Competent keyboard skills to produce accurate and well-presented reports
Able to present information in forms, tables, and spreadsheets
Should be an effectual communicator verbally as well as through writing skills
Medium proficiency in microsoft excel, word, outlook, and internet explorer
Possesses effective problem-solving skills to deliver effective results, meet tight deadlines and targets
Physical requirements: standing, walking, bending, reaching, manual dexterity and visual acuity
