Job details
Job type full-time
Full job description
Coursera was launched in 2012 by two stanford computer science professors, andrew ng and daphne koller, with a mission to provide universal access to world-class learningIt is now one of the largest online learning platforms in the world, with 87 million registered learners as of june 30, 2021Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including guided projects, courses, specializations, certificates, and bachelor’s and master’s degreesInstitutions around the world use coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and businessCoursera became a b corp in february 2021.
The skills consultant will have the ambitious responsibility of helping coursera understand the needs of our cloud/software academy b2b enterprise customersThese buyers are responsible for the training, upskilling, and reskilling of professionals at their company in cloud and software engineeringYou will conduct qualitative and quantitative research with our internal teams, enterprise customers, and enterprise learners to understand what are the greatest pain points and needs for our enterprise customersFor the fullest picture, you will also conduct market research and a competitive analysis, and marry these learnings with the insights you have gleaned internally and from customersThe output of your work will be a skills needs/gap analysis, the conceptual grouping of skills into “skillsets” so they make sense to learners and can be “sold” as a package to companies, and recommendations on how these skills ladder to content that coursera should sourceYou will be expected to present on your findings and output to the highest level stakeholders at coursera with a data-forward and strategically cohesive narrative.
Responsibilities
Collaborate with internal coursera teams including content strategy, enterprise, marketing, and data science to gain context on skillsets work, and ensure that your work dovetails
Work with skillsets: identifying the relevant skills, content and roles to create skillsets for cloud/software academiesEnsure content quality for skillsets before launchUpdate skillsets based on all feedback collected quarterlyReview and validate questions included in levelsets
Conduct qualitative research (e.g., interviews, surveys) with coursera internal stakeholders and b2b enterprise buyers to understand pain points and needs of the cloud/software academy enterprise buyer
Review nuanced consumption data showing both b2b deals and enrollments in the skills that underlie the cloud/software academies
Conduct market research and a competitive analysis to round out your view of pain points and opportunities - placing insights in a broader context
Present on your findings and output to the highest level stakeholders at coursera with a data-forward and strategically cohesive narrative, join sales calls with enterprise clients to help them understand the benefits of the academy.
Basic qualifications
5+ years experience in cloud/software engineering and understanding of related industry trends, but with career experience that allows you to evaluate the academy topic using a 30,000-foot view
Previous history with a variety of companies with a strong reputation in cloud/software engineering that you could readily tap for interviews and context
Demonstrated experience with data and analytics
Proficiency using complex and large data sets
Proficiency with microsoft excel and powerpoint
Preferred qualifications
Master’s, doctorate, or equivalent work experience in your field
Strong research skills, including persona research and interviewing
Experience with b2b businesses - especially international companies
Passion for learning and ed-tech
Ability to manage and communicate with multiple stakeholders
Creative ability to identify and envision trends of the future
If this opportunity interests you, you might like these offerings on coursera:
Python for everybody google it automation with python agile project management futures thinking influencing: storytelling, change management and governance
Coursera is an equal employment opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
Please review our ccpa applicant notice here.
