Job details
Salary $43,000 - $50,000 a year
Full job description
Cowan logistics
Cowan logistics has a strong foundation in the transportation industry, and provides all services a shipper could requireWe have a network of intermodal locations, a large fleet consisting of 1,500 power units and 5,000 trailers, a full service logistics division, and warehouses that fulfill distribution needs.
Cowan logistics, serves as a freight brokerage, and is seeking motivated individuals looking to start their career with a growing organization in a steady industryThe account manager role is an exciting opportunity within our growing organization which supports our operations teamWe provide on-the-job training, room for growth and advancement within the organization, and a competitive compensation structure.
The role is currently remote with a 2 week training in baltimore, mdAll computer equipment is provided by cowan logisticsOffice in sarasota opens in november which at that time role will be in office with ability to work remote.
Pay is $43,000 - $50,000+ salaried based on experience
Logistics customer account manager
The customer account manager performs in a customer service and sales capacity, responsible for serving as the direct point of contact for active and new customer accountsProvides information regarding services, resolves all potential issues, initiates further business opportunities, and provides current information regarding service updates associated with assigned customer accounts.
Duties and responsibilities include but are not limited to:
Build and nurture partner relationships with customers’ points of contact
Solicit existing customers for freight opportunities
Provide customer service requests for current and past services rendered
Manage all account communication in a timely and professional manner
Assist customers in identifying the services to fit their needs and provide information on additional service needs
Source suppliers to meet customer requirements
Maintain relationships to initiate further business
Ability to communicate in excess of four hours via telephone daily
Update and maintain logistics management system
Ability to work both independently and within a team
Perform analytical and logistics planning
Proactively identify problems and implement effective solutions
Ability to multitask and organize information to accurately update team on current account status and information
Achieve individual, team, and company goals and objectives
Skills & requirements:
Ability to work successfully and professionally in a team-based environment
Extremely organized and detail oriented
Exceptional customer service skills with the ability to negotiate rates, sell services, and build professional relationships via telephone
Strong communication (both verbal and written), problem solving, & decision making skills
Bachelor’s degree preferred
Outstanding benefits, including:
Health, dental, vision, life & disability
Sick, vacation, and holiday pto
401k options
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