Job details
Job type full-time
Full job description
Operations manager – operations – permanent
Department: greenheart exchange operations
Type: permanent
Start date: asap
Hours: 40 hours per week, monday-friday, 9:00 am- 5:30 pm ct us
Location: remoteFyi on company hq address: 742 nLasalle drive, chicago, il 60654
About us:
Greenheart international is a 501(c)(3) nonprofit committed to connecting people and planet to create a more peaceful and sustainable global communityWe achieve our goals through a unique set of programs and initiatives fostering cultural exchange, eco-fair trade, volunteerism, personal development and environmentalismGreenheart encompasses three main branches: greenheart exchange, greenheart travel, and greenheart shop.
Within greenheart exchange, high school programs has j-1 visa sponsor designation by the u.sDepartment of state to bring international high school students to the united states on a cultural exchange program (called bridgeusa) that allows them to attend school and live with a volunteer host family for an academic year or semesterGreenheart exchange is also a grant recipient and placing organization for:
U.sDepartment of state’s future leaders exchange (flex) program
U.sDepartment of state’s kennedy-lugar youth exchange and study (yes) program
Greenheart is dedicated to the mission of cultural understanding, environmental consciousness, and world peace by connecting people and planetAs one of the few environmentally consciousness j-1 visa sponsors, we pride ourselves on providing a quality experience while encouraging and enabling greenheart staff, participants, host families and local coordinators to work together on projects that promote environmentalism and sustainability.
Our ideal candidate
The ideal candidate should be organized, research-oriented and flexible with changing prioritiesThey should have excellent project management skills, work ethics and be able to assimilate information and learn new processes quickly and effectivelyIn a fast-paced working environment, the ability to oversee multiple projects and deadlines is essential in this role.
Duties
The operations team works with all greenheart international programs and projectsAs a member of the operations team, the operations manager will assist to ensure timely and efficient processing of key operations responsibilitiesThe operations manager will be responsible for daily processing of pre-assigned tasks, assisting with creating the daily schedule and processing timelinesThe operations manager will work with various divisions/functional areas, including enrollment, compliance, program support and account management to help administer greenheart international programs.
Some things you will do in this position:
Process applications and update participant information in greenheart’s system as well as the student and exchange visitor information system (sevis)
Serve as an alternate responsible officer (aro) in sevis, and help to maintain data for all greenheart programs in sevis
Process insurance enrollments and help accurately maintaining program participants insurance coverages
Assist with program accounting: process invoices and credits as well as answer stakeholders’ questions regarding their financial statements
Create, maintain, and work with other divisions to update greenheart internal and external resources and documents
Create and conduct online trainings for stakeholders
Evaluate and address systems related staff and stakeholders’ inquiries and work with operations and systems team(s) to help track and manage systems development related projects
Carry the greenheart exchange emergency phone and follow all greenheart emergency phone procedures as assigned
Some qualifications, knowledge and skills/ability required to successfully perform this job:
Bachelor’s degree or equivalent experience highly preferred
Experience managing data and working in a customized database
At least three years of work experience, preferably in a non-profit setting
Two years of supervisory experience preferred
Research-oriented with exceptional organization skills and attention to details
Ability to quickly assimilate information and learn new processes
Collaborative approach and excellent communication skills
Strong work ethic and time management skills while handling multiple projects
Excellent computer skills with competence in the microsoft office suite, especially microsoft excel
Experience managing a high volume of emails and telephone calls
Experience studying, volunteering, or working outside the u.s., and/or experience working in a multicultural and/or multilingual environment, a plus
Compensation: commensurate with experience
Sound like the perfect fit?
To apply: https://greenheart.org/careers/
A cover letter is required for your application to be considered.
Due to the volume of applications processed, we ask that you do not call greenheart international regarding this positionAll qualified applicants will be contacted.
Greenheart international is an equal opportunity employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a u.sVeteran.
