Job details
Job type full-time
Full job description
Summary: this is an exciting opportunity for a mid-level candidate seeking a variety of responsibility, career growth opportunity, and has a passion for consumer goods account managementDhc is a global skin care brand that sells in retail and direct to consumer.
The retail account manager will be responsible for building a solid partnership and maintaining relationships (in us, uk, eu and other landscapes) with new and existing dhc retail partners by providing excellent customer service, supporting retailer needs, creating/organizing/executing marketing plan, generating ideas to help grow business, and launching new distributionSuccessful candidates will take ownership of the accounts and focus on company sales + costs goalsMust be able to work both independently and as part of a team, so excellent communication skills are a must! prior budgetary oversight preferred and as a small company, candidate must be flexible and able to be both strategic and tactical to manage dynamic day-to-day projects but also plan for long term strategic goalsFor the right candidate, this position will be 100% remote.
Essential duties and responsibilities include the followingOther duties may be assigned depending upon company needs.
Build and maintain solid relationships with various levels of account contacts including corporate, store management and sales staff
Manage regular meetings with retailers to develop customized strategies, deliver exemplary support and drive business
Lead and execute onboarding process of new accounts (including registration and operation with retailer systems, outsourced edi or payment systems, and related items)
Create, organize, and execute sales and marketing plans by working with internal teams (e.gWarehouse, creative, marketing, inventory, accounting, and etc…)
Create presentations to effectively/clearly communicate sales recap + projections, new product launches, marketing activities, press coverage, proposals, and other information
Strategize and execute product trainings for brand representatives, store staff, trainers, partner agencies, etc.
Strategize, plan, and execute any in-store animations and events (including communication with store managers)
Help create sales + marketing budget and p+l for each accountThen track and adhere to the budget throughout the year while adjusting according to sales and spend
Lead in analyzing the roi, feedback on execution, and learnings of all activities (e.gPromotional campaigns, gwp, packettes programs, new product launches, existing product performance, and related items)
Responsible for tracking of retailer sell-in and sell-thru and meeting dhc sales and cost objectives
Proactively solicit feedback from retailers, trainers and brand representatives and communicate same to dhc
Identify and act on business opportunities as well as areas for improvement
Reinforce positive brand image in all business interactions
Responsible for preparation of monthly and promotions performance reports
Collaborate and manage projects within internal/cross functional dhc teams to ensure smooth execution
Other duties as assigned
Supervisory responsibilities
No supervisory duties
Other job requirements
At least 5 years of retail account management experience.
Bachelor`s degree (bA.) from four-year college or university
Excellent microsoft office suite (e.gWord, excel, powerpoint), adobe, and the ability to perform internet research.
Responsible and dependable in meeting deadlines
Strategic thinker with a willingness to be hands-on
Creative with an ability to analyze and manage a budget
Outstanding organizational skills and attention to detail
Outstanding interpersonal skills and a positive attitude
Entrepreneurial and growth mindset
