Live shows make us feel goodThey`re a time to hang with our friends, discover new artists or lose ourselves on a dance floorWe`re on a mission to bring all of this to more fans, more often – and that`s where you come in.
We`re looking for an account coordinator to join our account management team in new york and make it easier for partners to put on incredible events.
At dice, you`ll be part of the company that`s redefining live entertainmentIt`s a place where you can be yourself, influence the culture, and create work that you`re proud of.
About the role
Our partnerships are a big part of what makes dice specialWe develop relationships with the world`s best venues, promoters and artists so that together, we can change the live music industry for the betterYou`ll be supporting the team responsible for the success of these incredible people, helping them grow their businesses all over the usa.
You`ll be
Supporting the account managers and account directors in the day-to-day manager of our key venue & promoter partners across the usa
Leveraging knowledge of the dice platform and industry best practices to provide excellent consultative support both to your team and partners
Working cross-functionally with our marketing, event, and partner services teams to help manage tactical and on-site needs for partner events
Assist the team in event builds, managing reporting, tracking deliverables, and more
You are
Passionate about the ticketing/live entertainment business
Experienced in working with partners and providing amazing customer service
Confident with a passion for building valued relationships
Available and willing to work outside of regular office hours, including some weekends, whether that be assisting partners, taking meetings, or attending partner events
Highly organized and able to manage multiple high-priority projects simultaneously and successfully
You`ll need
Excellent communication skills with great attention to detail
A resourceful attitude
Strong problem-solving skills
About dice
Our teams work from london, new york, los angeles, barcelona, paris and milanWe`re building products that will revolutionise the industry for fans, artists and venues – and we`re growing fast.
We know that having a variety of perspectives makes us a better company – it`s why we strongly encourage members of underrepresented communities to applyFind out how we`re creating a more diverse, equitable and inclusive dice.
Our benefits
Unlimited vacation
Private healthcare
401k, fsa and hsa
During the pandemic, we`ve learned that working from home can help us focus, but many of us are missing the buzz of the officeWe`re still figuring out the best way for us all to work together in the future, and we`ll involve the whole team in any decisions we make.
Application process
Our process usually involves a quick chat on the phone, a portfolio review or task and a couple of interviews where you`ll meet the people you`ll work withWe`ll keep you fully informed along the way.
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