The senior product manager - pricing is responsible for bringing our omnichannel retail pricing strategy and execution to life for our teammates & athletesRanging in scope from permanent pricing, promotion optimization, clearance execution and beyond, as the product manager on this team, you will lead and manage the technology strategy and execution that enables our merchandising & pricing business partners to deliver top-notch pricing experiences for our athletes online, and in store.
As the senior product manager, you are responsible for defining and establishing a comprehensive, enterprise product vision, strategy, roadmap for your portfolio of high value/complex products within a modern development environmentYou are the “voice of the product” empathizing with customers, stakeholders, and reviewing data to ensure customer and stakeholder needs are incorporated into and prioritized within the roadmap, directed by data and resultsRequires a driven, strategic and tactical leader, who is highly motivated and accountable to deliver outstanding product experiences that achieve enterprise kpis, including revenue, conversion and customer satisfaction.
Interacts with all functional areas of the company including ux/ui design, engineering, executive management, and business stakeholders (site merchandising, content, marketing, store operations, fulfillment, customer service) this is a unique role that brings cohesion and coordination to enterprise initiatives by blending strategy, conclusions, and tactics to achieve business resultsYou must work strategically, driving ideas for growth and new opportunities, while tactically solving customer and business problems that exist in existing products.
***this position is fully remote.
Job duties & responsibilities
Strategy & planning
Product strategy & roadmap - you own the vision, strategy and roadmap for your product areaMust be able to distill the “fire hose” of insights, data, and requests into an actionable roadmap inclusive of customer and business partners needs to build both incremental and innovative experiences for your customersEnsures that value is delivered early, often, and in-sync with customer goals.
Customer value & business outcomes – ensures a business outcome is achieved and customers receive a product that provides value, whether it’s an mvp or mature product with a new featureGoes above and beyond defining and deliveringRequires a solid understanding of the inter-relations of our business – financial, marketing, sales, legal, partnerships, customer service, stores, technical capabilities, user experience.
Know your business – accountable for resultsWhether that is maximizing metrics, managing expectations, addressing customer feedback, or prioritizing the backlogKnowing your numbers, competitors, who is doing what, the next big thing, suggesting innovative ideas to poc and constantly striving to increase revenue and conversion are primary responsibilities for your roleYou will provide regular reporting to executive management along with strategies to constantly improve the numbers, hit revenue goals, and maximize return on investment.
Product decisions – you will be called upon to make tough decisions, whether it is a go/no-go decision, balancing risks versus reward, pros/cons, dependencies, cost/benefit analysis, or roi of resource investmentYou must stand behind your decision with facts and dataMust be able to recognize when to change course and reverse a decision, subscribing to the philosophy of learning fast, and moving on.
Delivery & execution
Features - creates accurate user stories and prioritizes the backlog; working with the team to groom, refine, and ultimately deliver the feature.
Ceremonies – participates in standups, planning sessions, demos, and retrospectivesFosters team collaboration, co-creation, and open communication.
Testing and research – formulates hypothesis to a/b test, prototype, or research, continually refining the product until desired outcome is achievedEnsures successful tests are translated into new site features.
Vendors - accountable for the day to day interaction and management of a handful of key vendor partners, regularly holding business reviews, monitoring slas, managing rfps, negotiating contracts and managing budgets for those services.
People
Change influencer - acts as an agent of change within your team, organization, and leading to embrace new methodologies, processes, efficiencies and challenging the status quoConstantly pushing and asking why even if it’s to senior executivesYou must be a strong communicator and partner, capable of influencing a team of designers, developers, stakeholders, and executives to achieve value early and often.
Leader – senior product managers control the destiny of products for the organizationYou must evangelize the roadmap; distill complex technical concepts into plain language for stakeholders, and advocate for the customerEnsuring alignment across your group and the product organization.
Partnering - partners with business and technology stakeholders to define and ensure successful delivery of our consumer and associate facing commerce experiencesManages stakeholder expectations and provides education to requestors on prioritization, roi, and roadmap.
Staff management – may lead a team of 1 – 3 product managers.
Qualifications
Bachelor`s degree
5 - 8 years with relevant education linked to pm or 10+ years without relevant experience linked to pm.
Ecommerce or relevant experience, prefer product management or digital strategy with retail, mobile or enterprise commerce platforms.
