Job details
Job type full-time
Full job description
Job id: 25699
Location: 450 brookline ave, boston, ma 02215
Category: operations
Employment type: full time
Work location: ptl remote: 2-3 days remote/wk
Overview
Reporting into the director of talent acquisition, the program manager oversees the day to day operations of the hr onboarding team and the hr front desk functionThe program manager collaborates with multiple stakeholders across both human resources, as well as other institute departments, to ensure a smooth and compliant onboarding process for all new incoming staff at dana-farber.
Located in boston and the surrounding communities, dana-farber cancer institute is a leader in life changing breakthroughs in cancer research and patient careWe are united in our mission of conquering cancer, hiv/aids and related diseasesWe strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populationsWe conduct groundbreaking research that advances treatment, we educate tomorrow`s physician/researchers, and we work with amazing partners, including other harvard medical school-affiliated hospitals.
Requirements
Manage the day-to-day operations and workflow of the hr front desk and onboarding team.
Manage the onboarding team in box.
Supervise, train and provide ongoing guidance to assigned staffAssist with complex and sensitive onboarding scenarios.
Support the planning and execution of high-volume onboarding strategies and initiatives.
Work with ta director on strategic onboarding initiativesMay serve as the lead on various projects.
Analyze and monitor onboarding activity.
Provide monthly metrics and reporting to the ta director.
Ensure onboarding service level agreements and standards are met.
Support and foster strong business relationships between onboarding and the other hr and external groups that contribute to the onboarding of new staff.
Educate and provide training to hiring managers and others on the onboarding process.
Work closely with the hr compliance officer related to all hr compliance initiatives and audits.
Make recommendations for process and operational improvements.
Maintain updated documentation of process changes.
Performs other related duties as assigned.
Qualifications
Minimum job qualifications:
Bachelor’s degree or equivalent experience.
3 years of human resources experience; experience in talent acquisition or onboarding strongly preferred.
Supervisory experience required.
Knowledge, skills, and abilities required:
Strong proficiency in computer applications (word, excel, power point, etc.)
Strong knowledge of applicant tracking systems
Strong understanding of hr policies and procedures
Good knowledge of state and federal employment/labor laws and practices
Excellent communication and customer service skills
Strong reporting skills
Demonstrated strong time management and project management skills
Demonstrates a high level of attention to detail and accuracy
Demonstrated problem solving and organizational skills in a high volume fast paced environment
Ability to take direction and execute with minimal guidance
Proven ability to work independently as well as the ability to partner with others across the hr department
Supervisory responsibilities:
Directly supervises onboarding and front desk team members
At dana-farber cancer institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belongAs relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staffCancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do weIf working in this kind of organization inspires you, we encourage you to apply.
Dana-farber cancer institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
