This is a remote position.
Delta dental of michigan, ohio, and indiana is a leader in dental benefits, plus so much more.
We improve oral health through benefit plans, advocacy and community support, and our corporate giving builds healthy, smart, vibrant and inclusive communitiesWe devote our time, talents and financial resources to improve oral and overall health, and we invest in initiatives that support youth, education, workforce and economic development.
We are a force for good-part of the reason why employees find working at delta dental fulfilling.
Delta dental companies nationwide comprise the delta dental plans association, which provides coverage to more than 80 million americans and operates two of the nation`s largest networks of participating dentists.
For more, visit www.deltadentalmi.com and www.buildingbrighterfutures.com, and apply online at www.deltadentalmi.com/careers.
Job summary: collaborates with our business units to gain knowledge regarding enterprise applications and current processesWorks with the product owner and agile team, to elicit requirements and creates agile user storiesPerforms testing of agile user stories and support the implementation of system changes.
Primary job responsibilities:
1Speaks and understands the language of our business when communicating with the product owners and business users, and the technical language of our agile teams when communicating with developers and testers.
2Attends and is an active participant in requirements meetings held by the business in order to further understand business priorities3Work with product owner in getting business objectives translated to user stories 4Assists the product owner to record priority order to ensure it is done in a timely manner5Attends and engages in daily standup meetings along with other agile team ceremonies6Follows departmental testing processes to create and document test cases, execute the test cases for the assigned stories, verify and report the results7May extract data from databases by creating new, or altering existing, basic sql queries8Assists the product owner and scrum master to prepare for team sprint reviews and system demos9Provide support by triaging application issues and communicating potential solutions for clientsShould be able to understand the process of escalating issues to the next level of support (other groups within technology services) as and when needed.
Perform other related assigned duties as necessary to complete the primary job responsibilities as described above.
Position requires an associate`s degree in computer science, information systems, business administration, or a related field and two years of experience identifying, organizing, analyzing, testing, communicating, or documenting business rules, system requirements, or process workflowsWill accept any suitable combination of education, training, or experience.
Should have an understanding on the agile methodology (scrum or safe is preferred) and tools used to create and track agile user stories (versionone is preferred)Should possess basic knowledge in creating, altering, and running sql queriesBasic working knowledge of web services (rest or soap)Ability to review software changes and determine system impactExperience with incident/support ticketing systems and process workflowAbility to analyze and resolve problemsThe ability to be flexible in a fast paced and active work environmentGood communication skills in order to effectively interact with internal and external customers.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
