Job details
Job type full-time
Full job description
Overview: the icims applications administrator role is responsible for administration and day-to-day operation of all aspects of the icims recruiting platformThis includes end user support, application health monitoring, upgrades, performance monitoring, documenting known processes, creating new procedures, vendor management, production release management, and internal communicationsThis position has a heavy solution-oriented focusThis role serves as a technical point-of-contact for the company, is an icims subject matter expert, ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunitiesResponsibilities: position responsibilities:
Utilizes prior experience with applicant tracking systems and business processes to provide technical support for the talent acquisition team
Provide in-house support for issues, features and functionality
Administration of the applications through appropriate application management tools.
Monitor applications and/or interfaces used by the application.
Setup and configuration of icims application for internal users
Participates as needed in customization or alteration of the icims application
Assist with training of users of the application on features and functionality as needed.
Manage and support all aspects of the icims platform, including keeping up to date on best practices and future updates
Act as the main point-of-contact with icims support
Collaborate with talent acquisition/operations and other stakeholders to determine needs
Analyze ats performance and resolving application issues
Ability to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
Ability to apply sound judgment beyond a specific set of instructions and apply knowledge to different factual situations.
Ability to remain alert at all times; pay close attention to details.
Ability to work under stress on a regular or continuous basis.
Other duties as assigned.
Qualifications:
1-2 years application administration experience
1-3 years icims administration experience required
Must possess good technical, problem solving, and logical computer trouble shooting skills.
Exhibits dedication and thoroughness while still meeting deadlines
Strong situational analysis and decision-making abilities
Has excellent verbal and written communication skills
Must possess the aptitude and attitude to learn new applications and technologies
Ability to manage and maintain effective working relationships with peers and vendors
Attention to detail and accuracy
Able to multitask and work in a fast-paced environment
