Job details
Job type full-time
Full job description
Descartes unites the people and technology that move the world
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complexBy combining innovative technology, powerful trade intelligence and the reach of our network, descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.
We’re one of the most broadly deployed logistics and supply chain technology companies in the worldMore than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions.
Descartes is publicly traded (nasdaq:dsgx, tsx:dsg) with headquarters in waterloo, ontario, canada, and offices and partners around the worldWith record financial performance for more than 16 years, we lead the industry in innovation investmentEvery day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them.
We’re growing fast and invite you to join our amazing team.
The opportunity
We are looking for a tenacious and eager, leadership-minded marketing guru to manage end-to-end marketing strategy and execution in our fast-growing ecommerce line of business.
Our shipping and warehouse management solutions are used by thousands of customers across a growing ecosystem of over 90 partners at the forefront of the ecommerce industry including: shopify, ebay, amazon, magento, big commerce, woocommerce and etsy.
Reporting to the vice president, marketing, north america, you will collaborate with a team of internal solution stakeholders and domain experts to devise and drive marketing and demand generation strategy, planning, and execution with a dedicated marketing team.
What is in it for you?
Immediate and ongoing professional advancement, exposure, and impact.
Step up to a senior marketing manager role to hone your skills, develop your experience, and grow your network in the dynamic ecommerce spaceUse your content development, digital marketing, communication, analytics and leadership skills to contribute to one of the fastest growing solution segments of our businessThis is an opportunity to oversee a team, be strategic, and to make a measurable impact on our ecommerce business.
At descartes, we value the contributions that each employee makes towards achieving our corporate goalsWe strive to ensure that each team member has the tools and support they need to make valuable contributionsYou will have the chance to collaborate with and learn from globally recognized industry leaders who pride themselves on delivering quality services and market-leading innovationsAs the business expands, you will have the opportunity to grow into a more senior leadership position or explore other globally focused roles within our organization.
What you will focus on:
Lead the strategyYou will drive the design, development, and rollout of an end-to-end marketing strategy for the solution areaYou will play a critical role in guiding the overall go-to-market planning for north america: seo, content/writing, campaign management, reporting, trade events, customer/prospect events, joint partner marketing, communications, and prYou will set, measure, meet and adjust kpis to ensure the success of lead generation, conversion, attraction, and engagementYou will collect go-to-market and competitive intelligence, analyze demand, build business frameworks, and test hypotheses.
Partner with stakeholdersYou will collaborate with senior level influencers from sales, industry strategy, product management, and executive management to develop product positioning and messaging that differentiates our products in the marketYou will design plans that address challenges, gain buy-in from stakeholders, influence their decisions, and increase revenue dollars.
Powerful contentYou will lead the creation of long- and short-form collateral, including faqs, infographics, blog posts, email campaigns, web copy, newsletters, articles, white papers, and other content that nurtures current and future client relationships.
Team performance and deliverablesYou will be directly accountable for the overall planning, budgeting, performance measurement, and reporting of product marketing programs for ecommerce solutionsYou will oversee a team, manage their performance and skill development, and provide coaching and guidance as needed.
What you bring:
The hands-on experienceYou have 7+ years of progressive experience in marketingYou excel at both strategy and execution, and you have stakeholder management experienceYou have experience performing market research activities, synthesizing data, and providing compelling outputs of your findings to drive decision-makingYou have expertise in demand generation, engaging prospects through a multi-prong approachIdeally, you have exposure to ecommerce (post-sales), supply chain management, logistics operations, or technologyYou have experience in end-to-end marketing from account-based marketing strategy, sales enablement, competitive analysis, and content development to digital marketing, including social media, seo, demand generation, and email campaignsYou understand how to identify target audiences and devise campaigns that engage, inform and motivate action.
The analytical mindset and the creative spiritYou have strong, evidence-based decision-making abilities, the capacity and motivation to research, analyze performance metrics, and present solutionsYou have excellent judgment and can make thoughtful decisions as a creative problem solverYou have ideas, and you know how to bring them to life in a measurable, impactful way.
The technical toolboxYou are highly proficient with a crm, a cms, marketing automation tools, and analytics toolsYou are tech-savvy and can get up to speed on the systems we use, the products we build, and the business problems they solve, diving in deep to truly understand how to engage prospects and existing clients.
The collaboration skillsYou are a relationship builder who is self-aware and loves reaching across teams to gain insights, information, and expertise for the content you are working onYou have exceptional verbal and written communication skills.
The leadership abilityYou operate with and instill in your team a high degree of integrity, honesty, and ethicsYou can lead and guide a team providing coaching and direction, managing individuals` goals, performance, and professional developmentYou can strategically and collaboratively apply your industry insights to contribute to the growth and success of the team and the marketing function of your business line.
The driveYou are willing to do whatever it takes to get the job done, no matter how big or smallYou can work independently and effectively in a fast-paced environment, juggling several projects with a spirit of flexibility and a positive outlook.
The flexibilityWe foster a remote work environmentYou are willing to travel domestically and internationally on occasion when it is safe to do so again.
Making an impact
We succeed when our customers succeed so, for us, results are everythingDescartes’ logistics and supply chain solutions help automate, streamline and secure the flow of goods and information in ways that result in a significant positive impact on the environmentIn 2020, we helped our customers save over 552 thousand metric tons of co2, 1.86 billion sheets of paper, and 727 million liters of fuel.
Descartes has a deep sense of environmental responsibilityJoin a team that’s committed to working with customers to conserve resources and enhance sustainability.
Network | applications | intelligence| innovation
Our cloud-based solutions improve logistics and supply chain productivity, performance, and securityDescartes’ logistics technology platform innovatively combines the world’s most expansive logistics network with the industry’s broadest array of logistics management applications and most comprehensive offering of global trade related intelligence.
Network: the descartes global logistics network™ manages the real-time flow of commercial, logistics, customs and product informationIt spans more than 160 countries and connects hundreds of thousands of organizations in logistics and transportation, manufacturing, distribution, retail, government, ecommerce and business services.
Applications: customers use our modular, cloud-based applications to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes
Intelligence: our global trade intelligence solutions and services enable organizations to work smarter by making better, data -driven business and supply chain decisions.
Innovation: we’re focused on transforming new ideas and feedback from our customers and in-house domain experts into real-world innovationsNew developments in the areas of iot, machine learning, ai and analytics are enhancing the ability of our solutions to solve problems and process more information in new and complex ways.
Today’s supply chains are more connected, complex and moving faster than everTo meet this challenge, descartes is leading digital transformation for companies of all sizesWe invite you to join our epic journey.
Join us
As we scale, we’re looking for new doers, collaborators and innovators to join descartes in uniting the people and technology that move the world as the global leader in logistics and supply chain technology.
We’re entrepreneurial, hardworking, geeky-in-a-good way problem solversGuided by our values, we nurture a team focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career pathsWe prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our successAt descartes, everyone has a voice and the best argument wins, regardless of who makes it.
We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.
If you feel you have 70% of the qualifications we are looking for, and descartes sounds like the team and the mission you want to be part of, apply nowWe can`t promise it will be a fit, but we do promise to consider your experience.
Due to covid-19, we`ve implemented a virtual hiring process and continue to interview candidates by phone or video (microsoft teams) and are on-boarding new hires remotelyWe value the safety of each member of our community because we know we`re all in this together.
We are an equal employment/affirmative action employerWe do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local lawFor more information about our commitment to equal employment opportunity, please review our eeo is the law , pay transparency nondiscrimination statement, eeo/aa statement Descartes participates in the e-verify programPlease click below to learn more about the e-verify programNotice of e-verify participation right to work (english and spanish).
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilitiesApplicants in north america with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.comProvide your name and contact information along with the accommodation needed to assist you with the application processYour request will be responded to as soon as possibleReasonable accommodations will be determined on a case-by-case basis.
Please note that this role requires satisfactory completion of reference and background checks as well as educational verification.
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