Job details
Job type full-time
Full job description
Digilant is currently looking for a full-time account manager with 5-8 years of digital/media business experienceThis is a strategic role in account management that will primarily involve building client relationships, driving account strategy & planning, digital marketing strategy.
Candidates should be familiar with all aspects of digital marketing and an in-depth knowledge of the media landscape and should be able to show a track record of successful account management and growth.
Responsibilities:
Create trusted relationships with clients through transparent conversations, regular communication, incredible results, innovative solutions, and an exceptionally high level of customer service
Work with other teams at digilant to create and implement omni-media marketing strategies for agency clients.
Ensure solution-oriented account management across accounts
Identify gaps in account performance and make recommendations for improvement.
Provide oversight on all projects and provides strategic recommendations on timing, resources, and client communications
Manage timelines (workback schedules), budgets and invoicing for account portfolio.
Work closely with vp client services and other account directors to help develop new processes to improve efficiencies by focusing on workflow management.
Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices.
Assistance with research and proposals for new business development as necessary.
The ideal candidate:
5-8 years of digital marketing experience (working with cross-functional teams is a plus)
4+ years experience on the agency-side
Bachelor’s degree in business or a related field
Strong project management experience and the ability to prioritize tasks.
A solid understanding of the dynamic interactive marketing industry (marketing principles, media buying environment, measurement metrics, optimization, measurement and analytics, ad technology, content strategy, etc.) and the ability to “connect-the-dots” across channels and touchpoints.
An exceptional work ethic and the willingness to go above and beyond to get the job done while maintaining a supportive, empowering and positive attitude.
Direct experience with display/programmatic, social media advertising, marketing automation, and email campaign strategy and execution.
Has a proven track record of account management experience and/or team/department leadership experience with experience managing a team
Excellent written and verbal communication skills
Working knowledge of google analytics, google adwords, microsoft office product suite
Benefits and compensation:
Competitive salary commensurate with experience and bonus opportunities.
Digilant offers an excellent benefits package including 401k with a matching contribution, medical/dental/vision effective day 1, group life insurance, ad&d, long and short term disability, flexible spending accounts, pre-tax commuter benefit programs and an uncapped paid time off policy.
Digilant, incIs an equal opportunity employer.
