Job details
Salary $13.75 an hour job type part-time
Full job description
DiscoverA brighter future.
With us, you’ll do meaningful work from day 1Our collaborative culture is built on three core behaviors: we play to win, we get better every day & we succeed togetherAnd we mean it — we want you to grow and make a difference at one of the world`s leading digital banking and payments companiesWe value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with discover.
Job description
Class start date: october
Shift requirements: shift is 6:00 pm-12:00 am est, monday-friday w/ weekends as assignedShift is listed in eastern time
Starting wage: $13.75
Part time benefits
Our excellent perks designed to help you reach your goals and live a rich, healthy life, include the following:
Paid time off (up to 40 hours annually)
Full service cafeteria featuring starbucks and subsidized mindful options
Access to fitness center
Opportunities to volunteer in the community
Development groups and training
On-site health clinics
Onsite employee assistance program counselors
Discover care@work family assistance program (discounted childcare at participating centers, free care.com membership, and subsidized backup care services)
Perks at work (access discounts from over 30,000 merchants, earning wowpoints while you shop)
What you’ll do
Process late and trailing transactions on fraud status accounts and zero-fraud loss cases.
Update information from merchant receipts to the case information screen.
Make manual outbound calls to customers for transaction verification.
How you’ll do it
Perform manual outbound dialing (cell phones) for transaction verification.
Process zero-dollar fraud loss cases.
Process late and trailing transactions on fraud-status accounts.
Update information from merchant receipts to case information.
Qualifications
Basics
Strong verbal communication and problem-solving skills
Ability to multi-task, as needed, to get the job done
Bonus points if you have
High school diploma or ged
A quiet workspace
Internet service with a minimum speed of 5mbps
Personal smartphone or a tablet
#inddfs
#zrdfs
#remote
# bi-remote
What are you waiting for? apply today!
The same way we treat our employees is how we treat all applicants – with respectDiscover financial services is an equal opportunity employer (eeo is the law) We thrive on diversity & inclusionYou will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at discover.
