Job details
Salary $18 an hour job type full-time part-time
Full job description
Dmg is currently seeking a bilingual individual to join our team to assist with a tenant call line! this is a part- time, work from home position that could become full-time, as volume increasesOne of the fastest growing companies in the tri-state, divisions is a recognized top workplace, and among the top privately held companies with a 50% increase in sales volume in the last year aloneWe are a national leader in facilities maintenance, handling thousands of properties across the country from one, centralized location in newport, kyUsing cutting edge technology, we attract new customers dailyMust be bilingual – positions available for spanish speaking individuals available shifts: spanish shifts: saturday and sunday 8am-8pm et (part time) customer service representative position will be responsible for:
Answer back to back calls
Utilizes effective verbal communication and problem-solving skills to handle customer service inquiriesMulti-tasking may be required based on function type.
Navigates a computerized system for responding to and/or troubleshooting customer questions
Uses discretionary authority to satisfy the customer within reasonable limits
Effectively handle high volumes of inbound and outbound customer calls, including escalations
What you get:
$18/ hour
100% work from home
Paid virtual training
Company paid cell phone and laptop
What you need to bring to the table:
Must be self-starter, detail-orientated and able to organize and prioritize
Ability to build rapport and relationships with customers and clients alike
Strong communication and multi-tasking skills
Must be bilingual – positions available for spanish speaking individuals
About divisions: at divisions, we’re all in for our customers, all in for our providers, and all in for each otherAnd it shows in our culture, which is fast-paced and high-energy but totally team-centered.
Founded in 1999, divisions maintains thousands of properties across the country at one centralized location in newport, kyOur position as a leader in the marketplace is the direct result of an unwavering commitment to provide uninterrupted peace of mind to our customers.
If you are determined, driven, powered by your own initiative, relentless about customer service, and great at driving win-win relationships, you’ll thrive hereYou’ll have autonomy backed by support and coaching, a clear path for your career growth, open communication with your peers, industry-leading digital tools, continual opportunities to develop your expertise, and an attractive compensation and rewards packageMission: as one: to provide uninterrupted peace of mind through sustainable partnerships and inspired team membersThis position is non-exempt and is eligible for overtimeDivisions maintenance group is an equal opportunities employer
