Job details
Salary $55,000 - $85,000 a year job type full-time
Full job description
About donorbox
Donorbox is a leading fundraising platform and donor management system for nonprofit organizationsOur mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter baseSince 2014, we have powered more than 50,000 global organizations and more than 4 million donors to raise over $900 million in donations.
Our fast-growing company is profitable and bootstrapped with a healthy run-rateWe have a diverse, motivated team that is fully remote, with 50+ team members in 8 states and 14 countriesDonorbox is one of capterra`s 2021 top performers in fundraising software and emerging favorites in nonprofit and donation management softwareWe`re proud of what we do, and our product reflects it!
Our sister brand, peachpay, is tapping into the creator market with better payment systems such as crypto and morePeachpay is a one-stop solution for creators to sell their digital goods online.
The role
Do you love writing and tech, and find yourself critiquing the content or workflow in your favorite app? are you passionate about amazing user experience? we`re looking for a dynamic, self-motivated individual to join our growth and marketing team and be an advocate for great ux and design✍️
You`ll be helping us build effective, customer-focused solutions by writing, editing, and revising a variety of product-related content, including (but not limited to) ux text and onboarding emailsWe`d love to connect with you if you enjoy compiling information through research, hands-on product experience, and interviews with subject matter experts, and then organizing, analyzing, and translating that information into digestible content for customersYou know how important it is for them to have an awesome experience!
Responsibilities
This role contributes to both donorbox and peachpay.
Help drive the vision for our product content across all platforms
Collaborate with product managers, strategists, engineers, and researchers to write easy-to-understand user interface text
Gather and prepare technical product documentation and new release highlights
Research, analyze, and provide usability feedback to the product team
Collaborate cross-functionally with technical and marketing teams to ensure all content meets both business objectives and users` needs
Work closely with localization engineers to ensure content translations to different languages are done accurately and quickly
Optimize the onboarding flow to increase activation rate
Improve our ux for better engagement with users
Increase feature adaptability with better ux copy and functionality
Qualifications
5+ years as a ux copywriter with a portfolio of work that shows the range of content you have created
Experience working on digital products that have launched and evolved
A deep understanding of ux writing and interaction design
A strong eye for grammar and deep respect for content style, voice, and tone
Experience working with designers, engineers, and product managers
Experience with user onboarding flow
Passion for solving complicated problems and making things simple
Curiosity to learn the product area inside and out and show how content recommendations fit with the product
Comfortable working in a fast-paced, remote environment
Friendly and open attitude, including the ability to share and receive feedback
Benefits & perks
Fully remote work from the comfort of your home
Eligibility for employee equity plan (stock options)
Reimbursement package for home office expenses and laptop, up to $4k
Health insurance coverage and reimbursements, up to 75% for you and your family
Generous time off policy of 21 days (birthday included) and 8 holidays
Love your work and our mission of serving nonprofits
If this sounds like the right role for you, please apply today with a few samples of your work and let us know whyWe look forward to hearing from you!
