As a web analyst, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc) and help them answer questions about site performance and user engagement, helping to drive improved customer experience for their customers and improve their businessDynatrace’s tools generate mountains of data, a lot of which customers don’t know how to make use of…that’s where you come inYou will turn that mountain of data, into invaluable insightAs someone who lives and breathes data, analysis, problem solving you will help your clients understand the right performance data, in the right context and turn that data into business altering insight which enables your customer to take the right action to improve overall site performance and user experience that maximizes business outcomesYou will help customers set a strategy for how they can optimize both their current performance and build performance into their culture.
What you’ll be doing:
Account management for 8+ ongoing clients
Lead large and complex assessment-based projects
Provide input into digital performance product strategy
Manage customer expectations by leveraging internal teams
Work as an extension of your client’s team, assisting in ad hoc analysis or testing
Creating detailed analysis deliverables (monthly) for your clients
Meet monthly with each client to present your deliverable
Our ideal candidate has:
You have substantial experience in any area of data analysis…looking at complex sets of data, and using that data to answer interesting, and often non-intuitive questions and presenting your findings in an engaging way.
You are comfortable working in a fast paced, deliverable focused environment.
You love puzzles and problem solving.
You love to learn: new technologies, approaches, methodologies, processes…in this fast paced industry there is always something new.
You take initiative to develop solutions rather than waiting for the answer.
You are good handling multiple tasks and balancing competing priorities.
You’re a strong communicator and consensus-builder, bringing together business unit needs and technical teams.
You’re bilingual – speaking fluent ‘consumer end user’ and also developer-speak.
You’re authoritative and persuasive because you thoughtfully marshal facts and analysis.
Your peers respect you
Skills we love:
Experience in data driven analysis - excellent at working with, understanding, analyzing data
A desire to help customers make the “internets” better
Understanding of web technologies including html, js, css, networking, content delivery networks, cloud etc
Experience with analysis tools: google analytics, adobe, advanced excel, tableau, spss, r, etc.
Ba/bs degree in marketing, statistics, mathematics, economics or other quantitative disciplines
Service skills:
Stellar conceptualization and communication skillsAble to bring business and technical people together around clear product concepts, and motivate them to deliver whole, working solutions
Great visualization skills
Great listening skills and good with customers
Passion and adaptabilityBring strong desire to a dynamic, market-leading company
You will love the benefits of working with the dynatrace solution
We are a market share leader & a 9x magic quadrant leader.
We invest more in r&d than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption.
Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness.
Working with the largest of the cloud players like aws, azure, pivotal and google cloud allows our customers to have the best of 3rd generation monitoring in the worldNot to mention we’re fully automated from the start, providing the most advanced solution leveraging our ai machine learning technology
We offer a competitive compensation package, benefits, company pension scheme and holidays.
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Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformationWith automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effortThat’s why many of the world’s largest organizations trust dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) plan, etcDynatrace is an equal opportunity/affirmative action employerAll qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by lawIf your disability makes it difficult for you to use this site, please contact recruiting@dynatrace.comDynatrace participates in e-verify, participant information in english and spanishRight to work information in english and spanishEeo is the law/eeo is the law supplementTo be considered for this position, please upload your resume/cv.
Note to recruiters and placement agencies: dynatrace llc (dynatrace) does not accept unsolicited agency resumesPlease do not forward unsolicited agency resumes to our website or to any dynatrace employeeDynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumesUnsolicited resumes received will be considered property of dynatrace.
